Came here because they advertise as touchless. They are not. When I discovered this, I was told to back out of the wash, then told to take my car through the landscaping and over the sidewalk by a"manager" who refused his name. When I did as he asked, he claimed that he was going to call the police on me for driving over the sidewalk.
They have services ranging from $5 to $26.....lots of choices! I just needed the $5 was for a quick drive through wash and free self-serve vacuums. …
This place is horrible! I went in for a detail and they said max 1 hr and my detail was three hours long! They hold no one accountable and have incompetent staff! My car wasn't even wiped down. My parking permit was missing. Which my partner charged me 200 to replace. Alex one of the managers actually had me drive back four times. Insulted me by saying sometimes women misplace things then said well you should've took it out and said it's complicated to prove . Wtf! Are you kidding me he said this is probably the worst thing that's happened to me!! What?!? Rude and worthless management. All I wanted was a detail hope this place burns down.
I've been coming here forever. They are great. Prices can't be beat. Detail of work is well worth it.
They have services ranging from $5 to $26.....lots of choices! I just needed the $5 was for a quick drive through wash and free self-serve vacuums. (The vacuums are really powerful so you don't have to work up a sweat getting the car floors clean.) The drive through carwash got our white vehicle VERY clean. Just what I needed to wash off the winter yuck until the next snowfall!
Took our car there yesterday. Was told would take 45-60 minutes. They were done within 30 minutes and did a great job. Detailed the entire car. Looked like brand new . The inside was so filthy. My husband works outdoors and gets pretty dirty. So whatever is on him and his gear will end up in the car. Car was vacuumed , windows washed inside and out . Fantastic job guys!!
It's never been that crowded when I've been here and the employees are very friendly. I like the free vacuum service that comes with a car wash.
I have been a customer for a couple years but I will no longer be patronizing Big Kahuna Car Wash.Issues:- Car wash does not work properly- Unprofessional employees- Telephone number is disconnected- Hours of business are not as posted and unpredictable- Likely violating the ADA by blocking their only handicapped parking spot AND allowing an employee to park his car in the marked handicapped spot without identificationI was left frustrated, out the money I spent on the car wash, and having to spend more money to go to another car wash to get the dry soap off.
I went in today to get my jeep washed and detailed top package they offered of the sheet the guy showed me $39.99 which was supposed to included full outer body as well as full interior detail. I was told it would be 45 min thinking to my self that sounds about right for the full detail.. I left to get breakfast came back close to 50 min later and they were still done I figured ok they should be done in a few min, 25 min later they still were not done! They had finally called me over when I got in the care they had never even removed the floor mates to vacuum they never vacuumed the seats at all!! And there where stains from the greasy chemical stains on the seats, they had a big build up of cleaning chemicals built up in the corners by the e brake, there was still dirt all over the dash board and doors including the back of the seat, the side step boards has mud still on them as well and the front bumper. When I called over the so called supervisor "young punk kid" I should him the dirt all over the floor and seats and dash as well as the greasy stains from the seats he then asked for the recipient even know the car never removed from the spot they cleaned it from and he began to tell me well this doesn't include full seat cleaning I explain I was asking for them to be shampooed I said it's from the cleaners dirty gloves. He tell the cleaners something in Spanish and walks away and says sorry for the inconvenience. The cleaner comes over sprays who knows what on the seat and whips it off with a first rag. He then takes out the back mate and hits it with the hose of the vacuum and goes over it and then said ok good to go and walks off. I went down the street and re dis everything my self again.... This is the second time this has happened I decided to give them a second shot considering it was a few years ago.... horrible cleaning job and worst customer service from sum punk kid who plays supervisor. ...... do not go hear!!!!
Excellent fast service. Very friendly and knowledgeable. We are lockout pros.
Very poor job on a DELUX VYNYL car wash done on 1/23/13 at 15:01. Bird poop left on the soft top and on the trunk lid. Left hand side front passanger door streaks of dust left untouched. Inside front passanger left door vynyl padding spots left untouched by the detailing leather spray. Wheels rims not cleaned properly. Job cost: $ 24.95 olus $ 5.00 tip. When girlfriend complained nothing was done. I used to bring my car there all the time and the service was excellent bot not anymore.Will think twice now unless they'll do something to rectify it. E-mailed general manager and waiting to see what happens.Its not about the money its about the deteriorating of a great service into a sloppy one.