Special Friends Veterinary Clinic & Grooming

Went in today because my dog was bloated,wasn't eating, wasn't getting up. They charged me 95 in 10mins to just barley even touch/exam him right. All they said was he was bloated. But had to do further tests. In the end they tried to charge me 564.78!! Not to say they they even wanted a home urine test for 71.40. Seriously. I am never going back

Positives-staff was friendly, Dr. Kish was great with my dog, clean clinic, good price.

I wondered why there was only one review for Special Friends and no other customers in the waiting room. Now I know.

I arrived on time for my first appointment and was led to a patient room. I waited about fifteen minutes before heading to the front desk to see if someone was going to show up. The staff was in the waiting standing around joking while I waited patiently for my appointment. I had to step out of the room to find them and remind them I was waiting. They shrugged their shoulders and eventually showed up. There were no explanations for the tardiness, incidentally.

More importantly, Dr. Woltman surprised me in his approach to dog training. I asked him for some advice regarding how to deal with my pet when he becomes food aggressive, toy aggressive, etc. He referenced the importance of 'alpha training' with my new pet - the use of crate for punishment, punitive, harsh tones to correct minor behavior issues with my Chihuahua. (Isn't it common knowledge in this progressive era and among dog lovers and professionals alike, that a crate should NEVER be used for punishment?) Unbelievable. We all know positive reinforcement is the way to go which in not in line with alpha dog training. I was very surprised by this attitude.

One good point: the receptionist was one of the most pleasant, professional, and amiable front desk assistants I have ever had the pleasure of meeting; however

she is not enough to bring me back to Special Friends in the future.

We've been taking our dog, Morgan, to Dr. Woltman for the past 3 years. He saved our dog's life. Since we've moved, we even fly our dog across the country to see him and his incredible staff. I highly recommend Special Friends Veterinary Clinic to anyone who wants worry free and exceptional veterinary care for their pet.