Thank you for doing a job well-done. You guys are truly amazing. I am glad that I received a recommendation coming from my friend to try your service.
If you want everything to be wiped out of your computer, use this Geek Squad. That is what they did to me. Several thousand photos... gone. Many many other priceless pieces of info. Also gone. I do not even recognize my computer it is so different. I am sick!
Bought a TV for a handicaped elderly lady and paid extra to have it shipped to her and installed. on a certain day (a week in advance). Geek Squad called her after 8 Pm the night before to set a time from 12 - 2 the next day. at 12:15 the next day, she gets a call from them and the guy says (not really caring) " im calling to tell you we are rescheduling your delivery and install for Saturday (5 days later) and i can not guarrantee it will be delivered" he tells her that they are out of stock right now (this is during the window he is suppose to be there to install it. And did i note that the delivery is going to Woodland park Colorado which is by Colorado Springs. Why they are delivering it from Denver and not Colorado Springs is beyond me. I went on line and saw that every store in Aurora, Denver and Colorado springs had the TV in stock. the one on Acadamy has 36 of them. I called the corporate office and told them this was unaccepable as she moved doctors appointments around to be there for the delivery. The lady said that she will try and get someone to deliver it, I gave her a lot of stores to call and she said she will call me back. Day came and went and another day came and went and no call back. Do not buy from them and have it Delivered by the Geek Squad. You are waisting your money and getting a lot of frustration. I still do not know when they will deliver and install the TV. Horrible service and a waist of time.
Some of the employees at this RadioShack are completely clueless about their products they carry. I went there yesterday to purchase a universal remote control for a converter box and before I did I first called the store a while back to ask if they have it and they said no and that there are no remotes for that anywhere. But I went to another RadioShack and ask if they have those remotes and the employee right away knows what I'm talking about and he shows me where it is. So I went back to the Gardens of Havana RadioShack and see the same remote there and ask the employee if this remote works for a converter box and she says it does not when it actually says it right on the package. But besides that it is still a nice store but the employees need to learn about what they sell.
Nice store with very knowledgeable employees who know details about the items they sell.