Horrible customer service. I was told my delivery would only be 20 minutes. After an hour, I called to check on my order and they told me it left a while ago and should be to my house soon. I waited another 40 minutes before I called back again. They left me on hold for 7 minutes and then stated that my pizza was already delivered. I told him it was NOT delivered. He said he could redo my order and they would deliver it in 45 minutes. I told him that I've already been waiting 1 hour and 45 minutes and they should deliver my pizza quicker. He said nope, that they were too busy. (Wednesday night at 7:30pm?) I asked to talk to the manager and he said he was the manager. Wow!! I've never spoken to a manager that was so rude and inconsiderate. I asked for his managers name to which he stated it is Shawna, I'll be paying her a visit in the morning. I called Dominos and had my pizza in 25 minutes!! I will not be back to Pizza Hut.
I call at 10:15pm for a pizza delivery. I'm told it will be 20 to 30 minute delivery. At 11:30 I call and I'm told it's on its way. At 11:45 I'm called by the driver who's asking Which apartment, I have to tell him that I live in a house, he stated that he was given the wrong location. I'm standing incontinence of my home when I tell him my location and that I'm in front of my home. He passes me up twice, I have to whistle at him be for he sees me. At 12am I received my cold pizza. Screw his tip!
I ordered from here for myself and a co-worker. Awful idea. It took over an hour for delivery and the "food" we received was awful. Instead of spaghetti and garlic bread, we got noodles with ground beef and water. Along with a soggy hotdog bun. We were better off with the vending machines. Never spend your money here.
Good morning, I'm Noella I'm looking for job I will be happy to work with you guys with L really like to work there before I always buy pizza from there and it's test very good.and my Sister was working there before so that's why I love to work with you guys thanks for understanding me.
We cam in from out of town from St Louis Mo and I happen to be Italian and from The Hill in St Louis and This Pizza is AMAZING!! This is what you would call a FANTASTIC Real Authentic Italian Pizza.. TWO THUMBS UP!!! 5 Stars for me
GROSS! DISGUSTING!! SAVE YOUR MONEY!! I ordered plain chicken. Pretty hard to mess up. It was so so so freezer burned. Absolutely disgusting. Manager called an offered a credit for my next order. Why would I order gross food again?! I asked for a credit in this bill which she refused. Gross food. Questionable customer service. Save your money. Order some place else.
Food is good, espwcially the personal size pizza. I like the thin and crispy crust. Actually everything I've had has been good - appetizers (doughy pretzels) and calzones and larger thin crust pizzas - not too much of anything, a well-balanced blend of cheese, meat and sauce. \ The bar service is slow at best. Most of the wait staff is good and quite sociable - have had one waitress who is a bit standoffish and heard others say the same. Overall, the food is good, the bar service mediocre and most wait persons are quick and friendly. \ What drew me to the establishment was Wednesday night trivia which they have just eliminated. The explanation form the manager was that Saturday was so much better. Duh! Saturday is better everywhere, naturally. The woman who does Saturday trivia is harsh - hard to understand with way too much volume in the mic. Otherplayers have mentioned it also but she seems to disregard their comments. I'll now go elsewhere for my trivia.
Best calzone I have ever had!! Loved the salad too!!! We will be ordering again real soon!!! ����
Consistently Horrible, shame on me. Each and every time I think I should give this place anothoer shot, the benefit of the doubt, they disappoint me. Hopefully they make your pizza right or else youll have to deal with the gem of a manager, Genesis. Not there to help, but to assert her anger at you for their getting your order wrong. Be prepared for a confrontation. And be prepared to wait for a new pizza to be made because every time Ive ordered, they get my order wrong. And Im not ordering anything complicated either. It seems to me, these people do not care if they get your food right, and probably spit in the food, they just seem that contentious. A complete lack of customer service and interpersonal skills, an experience here is sure to test your patience. Once I ultimately had to wait over 4 hours to get the correct pizza, another time the manager genisis said I could either have my pizza remade correctly OR get it comped for free and absolutely refused to make it correctly. She once even tried to act like she was giving me deal by honoring the pizza hut national promotion from their website while remaking it. She acts as if anything is an inconveinence. This woman, has not once ever been pleasant to deal with. How she keeps her job is beyond me. After several times of foul interactions with her, I am baffled that she is still employed. Her actions and attitude are completely unnacceptable. The pizzas are consistently sent out cold, greasy, and made incorrectly. Can I give a 0 star?
I love the service and Nicky is wonderful so sweet :)