Dealership totaled my car while in for repair and tried to hide it, they tried to “pay me off” not to leave reviews. See photos for full detail of events
7200 S Alton WayCentennial, CO 80112
Worst service ever. On vacation in auroraand our diesel truck breaks down so we get a tow to Mike Ford and they say it's the fuel frozen so they fix it for us. Then two days later it does it again even with us putting the gelling in it we got from them. So we tow back to Ford they say Tuesday first thing they will look at it. Tuesday we had to call and they said they were going to flush it and fix what else we needed and it would be done wednseday morning. Wednesday comes and nothing so we call again and now they said Friday to get it all done. So we go to the dealership. They have done nothing with it. Worse place ever we have had to deal with. The manager didn't do anything to help us since we are on vacation and out of town. I would not recommend this place to anyone
I've worked with these guys for years now. As has my whole family. We love this place. We all drive Subarus that we bought from them and they are super knowledgeable about the mechanics of the cars. They are also very helpful when maintenance/repairs are needed and I always recommend them to my friends when they are looking for a good quality Subaru. Thanks guys! -the Smile family.
These people are terrible. They are rude and use offensive language. I went there on a Saturday, my day off, to buy a car my husband had seen and thought I would like. They said I was buying the car for him because he looked at it the day before. Which was not true, then they refused to give me a number to speak with the owner or tell me when the owner would be there. The owners son is who I was talking to, he hung upon me. He was also the one complaining about selling cars to any one because it was 2:00 and he wanted to leave at 4. The woman who was there was also rude, when I asked for the owners info.
I had previously had a bad experience with this dealership a few weeks ago. Today I received an emailed advertisement from Naughton Ford and immediately told Boris, the online specialist, to take me off the email list. Soon after I received several emails from Chevrolet dealers across California saying I had inquired about a Silverado and I also received an email from a gay website. These all were received within an hours time from when I asked to be taken off the email list!! I complained to management and now all the emails have stopped, but I'm very upset by this behavior and will be contacting the states attorney generals office along with ford motor company
Terrible company, can't be trusted. Always late and they don't show up on time..... Goose anyone elae
This company sucks ass. They over charge you. Cars are worthless. I bought a car that needed a power steeing pump. They charged me 1000 for it. The customer service is non existence. The owner is a ride fuck. Glad I paid it off and never again will I buy or send anyone to them. Fyi. They don't have a referral plan either
Have bought several cars from Len Lyall Chevrolet and always had a great experience. Routine service at Len Lyall has also been quick and like their car pricing, their service deals are great too!
Top-notch dealership that strives to provide superb customer service! Ccouldn’t be happier with the vehicle and service Ben P. (salesman), Michael (finance) and Steve (manager) provided. These gentlemen know how to take care of their customers! We viewed inventory online & setup an appt the next morning (online assistance is great). Arrived for appt early, so started browsing. A gentleman approached us and let us know someone would be right out. Low and behold, Ben appeared! We discussed 3 vehicles and discussed financial needs. Ben had no problem taking each vehicle out in order for us to thoroughly inspect. Didn't rush and remained professional and courteous. There wasn't the dreaded back and forth process. We came prepared, discussed trade-in & payments. Ben's customer svc didn’t waiver at any time! Steve, another polite, professional shook our hands and thanked us for choosing Tynan’s. Michael in Finance, was another polite professional. We realized he was the guy who assisted us when we arrived. He explained all relevant, necessary info & answered questions. We left happy with the vehicle we purchased & service received. They resolved an issue w/ the vehicle a week later that technically, they did not have to. One of the many things I liked was all transaction paperwork was provided electronically on a thumb-drive! And, we were promised a 2nd key for our vehicle and they delivered! No pulling teeth or anything, they fulfilled the promises they made. This dealership knows great customer service and they truly care that their customers are satisfied. For our experience, Tynan’s Nissan dealership provides full-circle customer service, it starts the minute you connect with the dealership and continues even after you “close the deal.” If you’re looking to purchase a vehicle from a reputable dealership that strives to provide satisfactory customer service, Tynan’s Nissan is the place! And, ask for Ben
I just bought a 2013 Chrysler 200 from these guys. They are so nice, they are honest, and very helpful. The car I bought has not had any issues at all and it has already been through emissions and to Chrysler to make sure everything was okay with it. The car is pretty much brand new.