i wish this didnt have stars i dont like them i will never ever again use them drivers are gross cars are dirty.. and they drink, they was all over the road. car smell gross... and they are talk sexually to every one
I called the taxi company at around 8:45 PM asking if I can be picked up from the bus station in Augusta. They said the taxi will arrive within 20-25 minutes, but after waiting for an hour, the taxi still had not arrived. I ended up walking the 5 miles to my apartment. This place should be shut down by the authorities. After reading their Facebook page, bad service isn't their only problem. Apparently it involves sexual harassment too. I will never even try to use this service again.
i work for kennebec taxi if you need a good clean car to ride in. call us at (207) 621-4000 we are on time and dont stink. we work hard to make sure every one get's where they need to be on time or even just geting home safe and with out brakeing down. give us a try :)
Attitude from the start !!! HORRIBLE with few options don't bother just walk! !!!!!!!!!!!!!!!!!!!!!
I just called this number and it isn't a number that is in service today, this one needs to be removed or updated
I had always had good service with this cab company for the past few weeks, they always show up and are very busy and seem to be the only ones operating at 8-1 at night so they have the market cornered, very smart!
I'm sorry, but I don't share these poor reviews. I've used Al's Taxi sporadically in the past, because I have my own car, but sometimes in bad weather or at night I choose not to drive it, & have never had a problem with them. Tonight I called for a ride from Kennebec Plaza to Cony Hannaford. The dispatcher said 20 minutes, & the cab was here right on time. The vehicle was comfortable & warm, the driver was friendly & courteous, & he waited for me to go in & grab the 2 items I needed at the store. I told him I had recently had knee surgery & he even helped me into the taxi & asked if I needed help getting out. I was very courteous, friendly & respectful to the dispatcher, & gave the driver a decent tip ($2.50 on a $7.50 fare). I didn't think $10 was too much for door-to-door service. He said most of the time people don't give him any tip at all, citing "you're already getting paid". Taxi drivers make DISMAL wages, & I think ultimately you get back what you give as far as courtesy is concerned.
Seriously the worst taxi company EVER! I wish I could give them zero stars. They left me stranded at the bus station (at 11pm) for fourty minutes. When I called to check on the cab the second time the dispatch got extremely agitated and hung up on me. As a woman travelling alone late at night and far away from home, it was a scary situation.
I just moved to maine last week. I took two bus rides to get here. Then I called this taxi service. I got some guy in a burgundy town car. It was pouring rain and I had my for year old son and all my belongings to carry with me in the middle of the night. He shows up after an hour, and tells us he can't take us because I didn't have a car seat. And left us in the rain.
The driver was complaining about her job the the entire time. She used her own wallet to handle cab money then she couldn't get it back into the glove box and swore the entire time. She belched while I was in the back seat and almost backed into traffic. She started yelling at me when I got a little upset that she went the wrong way. Definitely the most disrespectful driver I have ever met in my life.