I'm sorry, but I don't share these poor reviews. I've used Al's Taxi sporadically in the past, because I have my own car, but sometimes in bad weather or at night I choose not to drive it, & have never had a problem with them. Tonight I called for a ride from Kennebec Plaza to Cony Hannaford. The dispatcher said 20 minutes, & the cab was here right on time. The vehicle was comfortable & warm, the driver was friendly & courteous, & he waited for me to go in & grab the 2 items I needed at the store. I told him I had recently had knee surgery & he even helped me into the taxi & asked if I needed help getting out. I was very courteous, friendly & respectful to the dispatcher, & gave the driver a decent tip ($2.50 on a $7.50 fare). I didn't think $10 was too much for door-to-door service. He said most of the time people don't give him any tip at all, citing "you're already getting paid". Taxi drivers make DISMAL wages, & I think ultimately you get back what you give as far as courtesy is concerned.
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I had always had good service with this cab company for the past few weeks, they always show up and are very busy and seem to be the only ones operating at 8-1 at night so they have the market cornered, very smart!