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Al's & Dougle R's Taxi Service

Map & Directions
(13 Reviews)

162 Mount Vernon Ave, Augusta, ME 04330

(207) 622-5846

74
YEARS
IN BUSINESS
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BBB Rating
A+
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Hours
Regular Hours
Fri:
Sat - Sun:
Extra Phones

Phone: (207) 622-5849

Fax: (207) 622-5849

AKA

Al's & Double R's Taxi Svc

Al's and Double R's Taxi Service

AL'S DOUGLE R'S TAXI SVC

Category
Taxis

Reviews

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Jane D.

12/05/2017

Overall
Expertise
Professionalism
Promptness

never showed up! woman was so rude when i called and hung up on me. I wish they could get no star!!!! I waited out infront of the hotel for 15 minutes before calling for an eta and she claimed the driver came through 7 minutes prior and left without me. I know this is a lie bc I stood outside. She did not send one back.

Holly G.

08/09/2017

Overall
Expertise
Professionalism
Promptness

i wish this didnt have stars i dont like them i will never ever again use them drivers are gross cars are dirty.. and they drink, they was all over the road. car smell gross... and they are talk sexually to every one

kennebec.taxi
Edited: 09/21/2016
Overall
i work for kennebec taxi if yo...

i work for kennebec taxi if you need a good clean car to ride in. call us at (207) 621-4000 we are on time and dont stink. we work hard to make sure every one get's where they need to be on time or even just geting home safe and with out brakeing down. give us a try :)

John T.

09/21/2016

Overall
Expertise
Professionalism

Attitude from the start !!! HORRIBLE with few options don't bother just walk! !!!!!!!!!!!!!!!!!!!!!

Christy M.

03/17/2016

Overall

I had always had good service with this cab company for the past few weeks, they always show up and are very busy and seem to be the only ones operating at 8-1 at night so they have the market cornered, very smart!

Diane C.

01/19/2016

Overall

I'm sorry, but I don't share these poor reviews. I've used Al's Taxi sporadically in the past, because I have my own car, but sometimes in bad weather or at night I choose not to drive it, & have never had a problem with them. Tonight I called for a ride from Kennebec Plaza to Cony Hannaford. The dispatcher said 20 minutes, & the cab was here right on time. The vehicle was comfortable & warm, the driver was friendly & courteous, & he waited for me to go in & grab the 2 items I needed at the store. I told him I had recently had knee surgery & he even helped me into the taxi & asked if I needed help getting out. I was very courteous, friendly & respectful to the dispatcher, & gave the driver a decent tip ($2.50 on a $7.50 fare). I didn't think $10 was too much for door-to-door service. He said most of the time people don't give him any tip at all, citing "you're already getting paid". Taxi drivers make DISMAL wages, & I think ultimately you get back what you give as far as courtesy is concerned.

Cindy K.

10/10/2015

Overall

Seriously the worst taxi company EVER! I wish I could give them zero stars. They left me stranded at the bus station (at 11pm) for fourty minutes. When I called to check on the cab the second time the dispatch got extremely agitated and hung up on me. As a woman travelling alone late at night and far away from home, it was a scary situation.

Carmi K.

08/27/2015

Overall

I just moved to maine last week. I took two bus rides to get here. Then I called this taxi service. I got some guy in a burgundy town car. It was pouring rain and I had my for year old son and all my belongings to carry with me in the middle of the night. He shows up after an hour, and tells us he can't take us because I didn't have a car seat. And left us in the rain.

Sheila J.

02/12/2015

Overall

The driver was complaining about her job the the entire time. She used her own wallet to handle cab money then she couldn't get it back into the glove box and swore the entire time. She belched while I was in the back seat and almost backed into traffic. She started yelling at me when I got a little upset that she went the wrong way. Definitely the most disrespectful driver I have ever met in my life.

Amy R.

05/21/2014

Overall

i took als recently and they by far are the worst i had a guy named mike he drove a white pt cruiser and he hit on me the whole way. he was pushy and demanded that i got out with him i told him now but he was very persistent. the worst part was i had my kids in the back seat that had to witness this. i was very nervous and uneasy with him. it the most unsafe i have felt in a while i will never take them again beware.....

Overall
Sucks

Every time I get that guy with a hearing ade he is 45 min late and makes me late for my appointment now the other drivers r pretty good like the 1 with the white taxi but u never kno who u will get

whynotme2

02/21/2010

Provided by Citysearch - 
Overall
Hard to get a proper time

Trying to get a cab through this company is hard. The woman on the phone tells you 5 or 10 minutes and you are waiting there forever. But they do have there good days to, but only when it is the older man who is running the dispatch.

lib 71

12/07/2007

Provided by Citysearch - 
Overall
Worst Taxi Service EVER!

Can take hours to show up even when they tell you it will be 5 minutes and sometimes they don't show up at all. Joanne (the dispatcher) is rude & nasty to customers and will scream at them on the phone and hang up on them. Some of the drivers are nice and helpful (when they finally get there), but others are unclean, smell bad and refuse to help with packages. All of the drivers, however, agree that Joanne is a lousy dispatcher and often forgets to give out calls to the drivers, leaving callers stranded.