Al's & Dougle R's Taxi ServiceAdd to Favorites
162 Mount Vernon AveAugusta, ME 04330Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Sat - Sun:|
Phone: (207) 622-5849
Fax: (207) 622-5849
Al's & Double R's Taxi Svc
AL'S DOUGLE R'S TAXI SVC
Al's and Double R's Taxi Service
never showed up! woman was so rude when i called and hung up on me. I wish they could get no star!!!! I waited out infront of the hotel for 15 minutes before calling for an eta and she claimed the driver came through 7 minutes prior and left without me. I know this is a lie bc I stood outside. She did not send one back.
i work for kennebec taxi if you need a good clean car to ride in. call us at (207) 621-4000 we are on time and dont stink. we work hard to make sure every one get's where they need to be on time or even just geting home safe and with out brakeing down. give us a try :)
I'm sorry, but I don't share these poor reviews. I've used Al's Taxi sporadically in the past, because I have my own car, but sometimes in bad weather or at night I choose not to drive it, & have never had a problem with them. Tonight I called for a ride from Kennebec Plaza to Cony Hannaford. The dispatcher said 20 minutes, & the cab was here right on time. The vehicle was comfortable & warm, the driver was friendly & courteous, & he waited for me to go in & grab the 2 items I needed at the store. I told him I had recently had knee surgery & he even helped me into the taxi & asked if I needed help getting out. I was very courteous, friendly & respectful to the dispatcher, & gave the driver a decent tip ($2.50 on a $7.50 fare). I didn't think $10 was too much for door-to-door service. He said most of the time people don't give him any tip at all, citing "you're already getting paid". Taxi drivers make DISMAL wages, & I think ultimately you get back what you give as far as courtesy is concerned.
Seriously the worst taxi company EVER! I wish I could give them zero stars. They left me stranded at the bus station (at 11pm) for fourty minutes. When I called to check on the cab the second time the dispatch got extremely agitated and hung up on me. As a woman travelling alone late at night and far away from home, it was a scary situation.
I just moved to maine last week. I took two bus rides to get here. Then I called this taxi service. I got some guy in a burgundy town car. It was pouring rain and I had my for year old son and all my belongings to carry with me in the middle of the night. He shows up after an hour, and tells us he can't take us because I didn't have a car seat. And left us in the rain.
The driver was complaining about her job the the entire time. She used her own wallet to handle cab money then she couldn't get it back into the glove box and swore the entire time. She belched while I was in the back seat and almost backed into traffic. She started yelling at me when I got a little upset that she went the wrong way. Definitely the most disrespectful driver I have ever met in my life.
i took als recently and they by far are the worst i had a guy named mike he drove a white pt cruiser and he hit on me the whole way. he was pushy and demanded that i got out with him i told him now but he was very persistent. the worst part was i had my kids in the back seat that had to witness this. i was very nervous and uneasy with him. it the most unsafe i have felt in a while i will never take them again beware.....
12/07/2007Provided by Citysearch -
Can take hours to show up even when they tell you it will be 5 minutes and sometimes they don't show up at all. Joanne (the dispatcher) is rude & nasty to customers and will scream at them on the phone and hang up on them. Some of the drivers are nice and helpful (when they finally get there), but others are unclean, smell bad and refuse to help with packages. All of the drivers, however, agree that Joanne is a lousy dispatcher and often forgets to give out calls to the drivers, leaving callers stranded.