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BBB Rating
A
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Hours

Regular Hours

Brands
chevrolet, dodge, mercury, ram, tahoe, yukon
AKA

The Lot LLC

Lot Llc

Categories
Used Car Dealers, New Car Dealers

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Reviews

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Amanda L.

02/21/2015

Overall
Love my truck and service i recieve

Had been looking for a Durango and found exactly what I wanted here! Bill has been excellent to me and has always bent over backwards to help me out...sure intrust is a lil high but that's buy here pay here and it's anywhere you go when credit isn't the best....I will be buying from them again if the need ever arises...thanks Bill for everything!!!

Brandie S.

01/27/2015

Overall
BUYERS BEWARE!

I'm not sure which is worse, the customer service (or lack thereof) or their vehicles! If you like wasting your money & walking home once your vehicle breaks down then go to "The Lot"!

sandra.bogart

04/17/2014

Overall
Do not purchase from them

We were not even a week late on a payment and they repoed the vehicle. Bill wouldn't even let my husband get his personal possessions out of vehicle, including his wallet. Bill said we had to pay him $50 before he will turn over our stuff. Husband told him that he has the money in his wallet in which Bill had. Bill also stated that his wallet was still with the remaining possessions and he couldn't just go get the wallet. We ended up having to pawn something just to get another $50 just so my husband could get his wallet since payday wasn't until the next day. Went back with the $50, handed to Bill and he reached right under his counter and handed my husband his wallet. Immediately my husband looked inside it and the $52 he had inside was gone. Husband asked him where was his money. Bills response was you didn't have any money in your wallet. First off, Bill lied, wallet was not with rest of our stuff, and second, how did he know there was no money inside if he hadn't looked himself. Let's just say this started a huge argument between my husband and Bill. At end of the argument we were putting our stuff in our other vehicle and husband yelled at Bill and said you took my money you a** hole, your a theif, Bill said yep I took it, get off his property. Filing a police report for petty theft DO NOT PURCHASE FROM THE LOT. THEY ARE RUDE, AND THEY ARE THIEVES.

smarie76

11/04/2013

Overall

DO NOT DO BUSINESS w/ The Lot of Augusta! From the moment I purchased my vehicle it was a hassle compounded with rude and condescending service. The vehicle went immediately to the shop at my expense. I was told that there had been significant damage to the vehicle in the past but it had been covered pretty well. The Car Fax I was shown did not indicate any previous issues. My vehicle was ultimately repossessed even though I have proof of payment delivery from my bill pay service at my credit union. They would not entertain the idea that perhaps it was their error even when provided proof that they received payment. I was not behind on any payemnts or late fees at the time of repossession as I had made a full payment with late fee by the date agreed upon with their office person. The vehicle was repossessed the 1st of the next month without regard to the payment received and lost by them. AGAIN...UNLESS YOU HAVE NO OTHER OPTION...DO NOT DO BUSINESS WITH THIS ENTITY....VERY VERY RUDE WITH QUESTIONABLE PRACTICES AT BEST.

ammie32

03/23/2013

Overall
Very honest and upfront

I don't have the best credit but Bill helped me get into a good car with a payment that was a lot less than anywhere else I had been. Anytime I've had a problem they've helped. Would recommend to everyone!!!

green77

11/05/2012

Overall
very very hateful dishonest people

Do not buy a car here. They are very rude and completely dishonest people. They also own "The Shop" people like this is what gives good car dealers a bad reputation.

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