Horrible experience...why do you ask? First off they pressured me into getting my nails done after I specifically was there to get a pedicure. The manager was very pushy and basically told me i needed it done. The technician started on my nails while I was getting my feet done... when I went to go pay at the register it was $80 ($35 ped/$45 acrylic nails. On the phone they had quoted me $25 for the pedicure. Additionally, it took the guy over 1.5 hrs to do my nails got out of the salon at around 9:30, after they close at 9. I felt like they were waiting on me as if it was my fault they couldn’t close on time. So moral of the story is don’t waste your time and money coming here
These people are crooks. They overcharged me for the services rendered, and at the time, I tried to be understanding as I did not technically ask for a running total of the bill during additional offered services (gel vs polish, why my pedicure that should have been $25 cost me $42). They sneak add-ons during their services to increase the bill without asking the customer about cost. As I was verifying my receipts, I noted that they charged my debit card an inappropriately high amount-even after I had added a decent tip to the bill total. When I called to alert them to this discrepancy, Tony told me they were busy and hung up on me. I immediately called again, and when I asked to speak to a manager, Tony again hung up on me. You are being reported to the authorities, CreativeNails. I urge anyone seeking business there to monitor their transactions very carefully.
The Vietnamese Nails & Beauty Association (VNBA) proudly presents Posh Nail & Spa as one of the Top Best Salons for perfect sanitation , cleanliness , customers services and impressive creative designs ! Highly recommended !Welcome to Grand Opening Day ( June 22/2018 ) !
Love to have my nails done here. Jessie has been doing them for a long time. Wouldn’t go anywhere else.
Very LAZY! Make sure you got to certain people for nail shapes and fill ins. If you like sharp, crisp and clean nails, do NOT come. Plus, if you are unsatisfied with your nails, they are very reluctant to give you a discount. I do not reccomend at all.
The salon has one of the sweetest people you will ever meet. Their customer service is of high quality, and they treat their clients with respect. The staff is extremely friendly, welcoming, and skilled. Over the years of frequently coming here, they had never rush their time with me and did a marvelous job. Also, the salon looks beautiful and is pleasing to the eye. The salon's products are unsurprisingly top-notch, and they go out of their way to make their clients happy by doing what's best for them. Based off of my experiences, I favorably recommend this salon.
I really love this nail salon!!!!!!!! I have been one of their regulars for a very long time. The people there are amiable and caring. The place seems very clean, and their open hours are long. The staff is very professional and know how to do their stuff right! I urge yall to schedule an appointment ASAP because you'll be really happy with the outcome. Get ready to be pampered!!
was a first time customer and had gotten a gel manicure. The kind lady that did my nails told me it would last 2 weeks. To my surprise, it started chipping and peeling up from the bottom after 5 DAYS! I do not plan on ever returning.
Worst experience I've ever had at a nail salon. I'm totally dissatisfied with my nails and feel like I just threw away money. Customer service was extremely lacking, the work was shoddy at best, and they are overpriced. I would never recommend this place to anyone!!
I went to try this place out and I have to say I will never return. I got a terrible lady that goes by the name of Lilly. Every time I asked her to do something she got nasty about it. For instance, I noticed some nails were longer or sort or crooked so I asked her to fix them and she got rude and nasty and told me I had to let her do it the way she does it! I told her I wanted a design and at first she said ok about doing it. After I pointed out all the flaws, she decided she was not going to do it and tried to force a less experienced person to do it that stated herself she was not good at doing flower designs! The poor girl looked stressed and anxious about it so I told her she did not have to do it. She tried to insist because she was obviously afraid of Lilly. What a bully! I told her to not worry about and had her just put glitter polish on the nail. I did not leave a tip and refuse to return to a place that has zero customer service and very little nail know how. Not professional at all. Go to Nail Pizzaz on Washington road and ask for Anne. Very talented, professional, and great customer service!