Not a great experience. Called a week ahead of time to schedule an appt to help with a bathtub drain/overflow and shower faucet installation. Asked the gentleman over the phone if I should pick up a drain. He said "yes." I asked "which one do you recommend?" His response was "doesn't matter just get a good one." Flash forward... plumber arrives at 830am, tells me that one will work but he likes using a different one and has to leave to go to the store. He is gone at the warehouse for an hour. Returns, completes the job at 1130am, goes to his truck to write my bill. Gives me my bill at 1142, charged 3.75hrs. Would have been ok with it if I hadn't asked about the drain a week earlier and now I'm being charged for the time he spent jerking around at the warehouse. Then I go to put the shower faucet handles later this evening and find out that the faucet is crooked and the caps won't sit flush with the wall. Poor job and overcharged.Update: owner sent someone out to try and fix the problem. Not much they could do since the wall was already up and I have a deadline to get the project done. Appreciate the attempt so added a star.
I had a stopped up toilet and tub on Saturday afternoon, I called Earl Babbitts number and spoke to Ronnie Maxwell and he sent out his son Jordan who arrived very quickly and diagnosed the problem as a sewer line being clogged. He then dug the line up and cut a hole in the pipe to run his machine which unstopped the line. I was very impressed with the manners and respect I was treated with by this company and recommend them to everyone. A++++
Called them about a drainage issue and there was no professional greeting at all! And the gentleman who i talked to said your going to have to call someone else were busy! Just totally unprofessional!
I've used Matthew Lane for 10 years.He has always been fare and done great work.
DO NOT USE THIS COMPANY! They will rip you off. When I called them, they quoted me a price of $25 to come to my house and give me an estimate to fix a leak. When they got here and wrote up a proposal, they charged me $65 for coming out! They should be ashamed of themselves. I would never allow them in my house again!