3206 Peach Orchard Rd Unit 13, Augusta, GA 30906
Worst experience I've ever had at a nail salon. I'm totally dissatisfied with my nails and feel like I just threw away money. Customer service was extremely lacking, the work was shoddy at best, and they are overpriced. I would never recommend this place to anyone!!
My Mom and went to salon on May 6 2017 for pedicures. The technician who did my pedicure was rude and very unprofessional. She told me I needed to be on a diet because I was too big. I told her that she was not being nice and should not have said that. The owner was standing right there and did not say a word IN ANY LANGUAGE. I have been going there for years every two weeks but will not go back again.
They did my fill-in very thin, I told them to put more acrylic the said it would be extra. I was telling him to just do that. Then he let a lady do my nails so completely jacked my nails all the way up ,and told me while she was doing it she was going to take off he acrylic ,and go somewhere else, my feeling we very hurt ,and I was trying to just explain to them that my nails are something I cherish, and I was just trying them out ,because I normally go to the mall ,and I'm not from here, and I also do acrylics myself ,so I know how it suppose to go. The man chipped my nail as well. They were very rude ,mean ,and cruel, and just money hungry people. I was so disappointed, the customer should always be right, they are giving a service ..I'm paying them to do my nails so I expect you to do them how I want ,not how they want. I had questions ,and concerns the man was getting an attitude with me , and I was being very respectful. The customer service there is HORRIBLE!! I wouldn't even recommend my worse enemy going here. Its very sad how they did me, and I am just a 16 year old who just needed a fill-in.
This place was the worst Ever!My nails lifted within 7 days. The woman who did my nails did what she wanted and charged me for EVERY single thing. You don't get greeted when coming here and the woman tried charging me for fixing my overlay that's not attached to my nailbed. She finally agreed in a very nasty manor after going back and forth with her but I declined bc I don't want anyone one with an attitude servicing me. Never again. My pedicure was rushed and unpleasant and the nickel and diming is at all time high. The only reason why I came to this place is bc my usual place was closed. I take pride in Nails and this is not a place that takes pride in their work.