A year ago my mother was placed on hospice, who contracted with Allcare-Augusta for home equipment. We were very displeased with Allcare's service.First, the employee set up the hospital bed wrong; it fell with her in it. Thankfully she was unharmed. Second, Allcare stole personal property. Earlier, we had borrowed a friend's old, sturdy bedside commode. When the employee came to collect their commode and bed after Mom died, he also took our commode. I found it gone that day. I called Allcare immediately, but it had been thrown in the dumpster, which had already been emptied.How inept must an employee be to do something like that? With so many out of work, Allcare could easily find someone competent. After a year of phone calls and emails, they have not replaced the commode, so I had to replace it myself. Allcare must have the only local contract as they are totally unresponsive to customers. Avoid Allcare if possible, or always have a family member present to keep an eye on them.
I wanted to give this a zero star review, but it would not let me. PRICE GOUGER!!!This hospital is a ripoff. For a total of about 45 minutes, there was over a thousand dollars (X-Ray, etc) including a 5 dollar charge for a single dose of children Motrin. These charges do not include the doctors fee. It was billed separately, and the bill did not arrive until a day before it was "due". I have good insurance and still would pay close to 1300 dollars out of pocket. I would not recommend this hospital.