Vinnie did amazing and really took care of me beyond my expectations. I will definitely be back to see him again!
Experience was fine . The only problem was a GMC Mail out/flyer I took with me was not returned. I went in for a recall notice and to get my first oil change. I showed it to the man who checked my car in and he said he needed it . It had several good deals / discounts that I planned on using. When I picked up the car I didn't think to get it back . Next time I go to your shop I will be more attentive and I hope your employees do the same . I am a 69 year old lady and this is only my second time getting work done on my car.
great service guidance and advice. The team could very easily have done the required work and sent me on my way. Instead, he took additional measures to advise me that the work was risky to do in colder weather, and that I would be better to wait until a later time and warmer weather to significantly reduce the risk of the problem occurring again. I truly apppreciated his candidness and knowledge.
Vinnie is the best. Winnie ordered the tire and set up the appointment. I was in and out the day of the appointment. Keep up the excellent work.
Very good service, get you in and out in reasonable time and the is done right and very satifactery
Always had a great experience at Master GMC dealing with Frank Ward and Bill Whitten. The professionalism, expertise and ability to make sure the customer is comfortable with the sell and the right vehicle are benchmarks that sets them apart.
This is my 1st time buying a Buick. I must say, working with Master Buick and my salesman, Wade Howard, made the experience pleasurable and effortless. I told Wade exactly what I was looking for, how much I could spend, and I did not have a 'trade in' for him to work with. Wade went to work immediately. Once I arrived at the dealership, the vehicle I picked out was full of gas and waiting for me. I couldn't be happier with my decision. Everyone at the dealership was kind, friendly, professional AND NO high pressure sales tactics. Because of this, I will continue to be a life long client of Master Buick and Wade Howard.
My overall experience of purchasing a 2015 GMC Aciada from Master Buick GMC Augusta was EXCELLENT due to the over-whelming excellent service I recieved from sales consultant Mr. William (Bill) Whitten. Mr.Whitten was very courteous, respectfull and most of all technically proficient in all aspects of the vehicle that I purchased. In addition, Mr. Whitten excellent knowledge of financial options to obtain the best "deal" possible was much appreciated. A good deal is where the customer comes back again to make another. I believe I got a excellent and a fair deal and that both parties came out with an excellent outcome.
These folks are the best. I have been a customer for over 30 years and I cannot say enough about their excellent service. Phillip Towns and his staff are great. Master Buick GMC treats you like a valued friend. They get the job done right and they will stand behind their work. They are the best.
I took my 2012 Sierra in for a leveling kit to be installed, dropped it off at 8 am and Nick Faulkner promised that it would be ready by the end of the day. I received a call from Nick at 12:30 he said it was ready, I went to pick it up, they had washed my truck, cleaned and shined my wheels and tires. The 2" leveling kit looks and rides awesome!!!!I have oftened wondered why so many people recommended Master Buick GMC and now I see why, great service and great trucks and cars!!! Thanks again Nick:)