I searched and compared the various rental car services at AGS, and found what I wanted at the best price at Enterprise. When I arrived, they did not have the specific level of car I had reserved, but offered me an upgrade at no additional fee...which was awesome! The staff was friendly, efficient, and professional. Return was equally as easy. I have used other services at AGS, and have had hit-and-miss experiences with them; not having what I ordered, and having to settle for a down-grade. While I do shop for the best deals, I will choose Enterprise if their prices are comparable to the others simply because of my good customer experience.
Im excited that Triangle is here in Augusta. I use to live in north Carolina and was a regular. Living in Augusta i get frustrated with the terrible customer service at the other rental companies. I walked into Triangle last week and was warmly greated by Rebecca. Right off the back she made me feel like she wanted me here no just my money, (the problem with other rentals) the entire staff was amazing, they got me just what i wanted, quickly and were very educated about the cars. Again thanks Triangle for moving to Augusta and saving us from "bad" rental companies.
We had a rental car scheduled for Gordon Highway and we arrived to pick it up after they closed on Sat closing at noon is ridiculous. We have rented cars a lot on Sat afternoons. Anyways this office was open and quickly transferred our rental The car smelled like smoke and the manager said we could return on Monday for a trade. We never had time to do this but it was a great offer! The price was good for over the holiday week. Thanks to Enterprise for helping us out!
I have dealt with the enterprise company for many years had one bad experience at the Gordon Highway location,but the Walton Way location exceeded all of my expectations to the manager Mr Smithand all of his employees were hands down the best at what they do went out of their way to help me to make sure that my experience was great and it was I wish I could give them 10 Stars, So big thank you enterprise for having an outstanding manager and staff.
Thank you Enterprise at Augusta Regional Airport for taking care of my transportation needs. Special thanks to Ms. Travera "Treva" James for your great customer service. She is an added value to the Enterprise organization. It was easy to rent the car online, pick it up , and return it back to the airport. I will rent from this establishment again and recommend it to my friends and family.V/rKathaleen Kaiserslautern, Germany
Shane is the best and always takes great care of me and my husband when we need to rent a vehicle. He always has the vehicle we request and gets us right in and out with no waiting. I will never go to any other car rental place! I would highly recommend Enterprise Rent A Car on Bobby Jones Expressway and ask for Shane. He will surely take great care of you!!!
SelectionServiceThey don't have a lot of cars on the lot, but they had just what I wanted when I rented one last week. The car was just a couple of minutes late being ready, but was freshly washed. The staff were friendly and professional. Return was very quick and easy.
They don't have a lot of cars on the lot, but they had just what I wanted when I rented one last week. The car was just a couple of minutes late being ready, but was freshly washed. The staff were friendly and professional. Return was very quick and easy.
I rented a car last week and the customer's service was excellent. The gentleman had a smile on his face the entire time as he prepared my paperwork. He ensured that I was happy with the car selection. He made a long end of the day comfortable.
Staff is always helpful and courteous. They make me feel that I am important to them as a customer. They are also very prompt and seek to meet my specific requests as best they can regarding my rentals. Excellent staff.