Don't go here unless you want to gamble with your toes. Apparently they don't sterilize their instruments because 2 of my toes got infected and the gal that was doing my pedicure was yanking on my cuticles so hard that I was literally in pain. Never in my life have I ever got an infection from a pedicure before I went to this place. Guess that's what I get for wanting to try someplace different. Do yourself a favor and stick to what you know. I would never go back here even if I was paid to. My toes are still tender and that was over a month ago when I got the pedicure!!
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I should have read the reviews first and I could've avoided this horrible service and nail job. I used to go to another walmart nail salon before I moved and loved it. I tried here and the lady that did my nails only spoke at me to tell me what to do. No niceties at all except in her language to her Co workers and also on her cell phone. She didn't even touch my cuticles, no massage on my hands and forearm like my other store did. It's been only 24 hours and there is lifting already in 1 nail! She asked me if I wanted my whole nail painted or just tips and I said I didn't know what does she think? She didn't even answer me and the customer next to me suggested just tips since my toes were fully painted so I said tips. She proceeded and then when I went to pay the signed and quoted $25 she said no its $30 because tips were $5 more. I was like well that would've been nice to know ahead of time when you asked and she ignored me. I will never go back again!
I went to the nail salon to have my nails done, I had to wait more than 10 mins than when they went to do my nails the lady took the powder off of them and I wanted shellac and I thought that was what I was getting and I did not get that. Not even a week after I had my nails done the polish started to come off I got lied too about what she did to my nails. They started to break and now my hands are ugly.
I got home and realized some of my nails looked like they were already detached in the back/like there were bubbles in places. Some of the nails look as if they have a week or 2 of grow out and it's been 24 hours! I stopped in while running some errands and explained how unhappy I was to the guy and he said they looked fine, and there was nothing he could or would do. Refused to give my money back for them. I've NEVER asked for my money back on nails before, not even ON MY WEDDING DAY when they weren't fully painted, had a couple spots that could have been fuller. I paid $120, originally paid $110 until the girl who took my money COMPLAINED that my TIP wasn't enough. Your tip is optional. You get what you get and you don't throw a fit. I know they work hard and deserve a good tip for it, but you don't complain when you think you deserve more, ESPECIALLY when the job was so shotty. Until their refusal to do anything for me, I may have come back, but I won't ever come back now.
Went there yesterday, in a chair that doesn't massage, nail tech has no idea what an ombré is, and they obviously have no talent for nail design but a basic flower at best. Since I travel to Auburn frequently, I will look for another nail salon.
Been here 3 times, the first time was nice because I told them I've never been there before and was with my friend a regular customer. The next two times it was awful. My nails were lifing and they didn't do my cuticles either time. The last time was the worst because she rushed me through and I didn't get to relax at all. I asked her to do my cuticles and she said "I no do them yet, wait" and totally forgot about them later. Again, two days later, they lifted. When I had them removed the lady at that salon said my natural nails were really damaged and to never let the people do this to me again so I won't. My nails were drilled down on the bed they started scooping and my sides kept hurting because of being rushed and pinched. Good thing I didn't have my mother with severe athritis go here or they would have hurt her so bad she would never get her nails done again! I rarely get my nails done and when I do I'd like a nice service considering the price I am paying to have them done. So disappointed.
Now they deserve 0 stars but i am requireed to give them one to post. This place use to be great. They did half my pedicure then drained the water. Left me exposed after scrubbing my legs to the cold and said another lady will be right with. Used left with no motion and cold try scrubbed legs half wet. 20 minutes later nothing. Worst nail experience ever. I walked out.
The Nail Zone is not closed. This is the best nail salon in the Auburn area.
Top Nails in Auburn is the best nail place I've found. When I moved to Auburn, 2 years ago, I tried out several of the local nail shops. Then I happened into Top Nails and have gone there ever since. I am totally happy with the people there. They are friendly and always smiling. Tina, the owner, is very customer oriented. The prices are comparable and don't fluctuate like some of the other shops I've been to. My nails come out beautiful every time and I am very happy with the results. Please give them a try...you won't regret it.
This nail shop gets absolutely No Love from me. Though they seem friendly, the service to my nails was garbage! Ill never go back in there for anything. Worst mistake.