G & L Automotive Repair
1505 W Valley Hwy S, Auburn, WA 98001
Fax Number: (253) 735-8167
G & L Automotive Repair Inc
G and L Automotive Repair
Price Range : Below Average
No coupons available
05/18/2012Provided by Citysearch -
This place has been ran this way for many years, they will quote low and then when you go pick it up, bang inflated to around a 1/3 of the cost more and when questioned about the cost they replied, well we used quality parts and if you want us to put cheaper parts in then.... really stopped using this rip off practice years ago.
04/10/2012Provided by Citysearch -
My husband and I have had our cars in for both small (e.g., front floor heater vent wasn't putting out heat) and large (e.g., major transmission work) repair jobs at G&L. The service has always been efficient and friendly. The work has always been accomplished in a timely manner and they are always on top of things if I simply drop by for a quick fix on something small (e.g., small inside door panel needed gluing in place). I have had instances where the final price was over the amount I was told over the phone, however, they have always substantiated the difference. I have also had occasions when they did work for me and didn't charge a penny. Great bunch of guys to work with.
12/11/2011Provided by Citysearch -
Not only did they quote me a low price and then jack the price when I came to pick-up my vehicle, but they did the same to my 77 year old mother who lives on a small amount each month. They quoted me $600 and when I went to get the car it was over $900. My husband was furious. Then my mother took her car in and they charged her $6000 to do some minor repairs! My husband said my mom could have bought a whole new rebuilt engine for that price, along with a new transmittion. Her car is now leaking tranny fluid and doesn't have any money to repair it.
11/23/2011Provided by Citysearch -
I am an elderly person and was having trouble with my car it wanted to die on me at a stop I just happen by this place and was treated with the upmost respect. Not only did they fix my problem and they able to do it while I waited for it. Then I expected the bill to be real high but It seems one of my vacume hoses needed to be replaced. I was out of there for less then a hundred bucks WOW . I will make this my shop forever thanks G and L from all us senior citizens.....
08/14/2009Provided by Citysearch -
I have been a customer of G & L Auto Repair for a couple years. Prior to finding G & L, I went to dealerships and paid exorbitant amounts of money and was ""jerked"" around in the process. Recently, G & L gave me a phone quote based on ""my best guess"" at what I thought the problem was with my daughter's used car. After the diagnostic evaluation, I received a straightforward description of the problem, which was more extensive than I could have anticipated. They could have easily fixed what I ""thought"" the problem was, which often happens at dealerships. Instead, they saved me money by getting at the root of the problem while eliminating return trips to the shop, which would have been very expensive. I thank them for keeping my family in cars that run safely and well.
05/08/2008Provided by Citysearch -
I could not agree more with the previous reviewer: I have had the exact same experience there. They definitely will give you a cheap quote over the phone but then when the bill comes, get ready for a surprise - it will be nowhere near what they suckered you in with. They are indeed very friendly and maybe that's how they manage to overcharge people without getting their customers mad enough to find another shop. They will not even discuss the overcharge - they just offer some vague excuse about how it took ""longer than they expected."" I would not recommend this shop to anyone: they are deceiving and the world has enough dishonest repair shops - I will never go back there.
01/02/2008Provided by Citysearch -
Cheap labor rates but they make up for it with the time they charge. Estimates arent worth the paper they are written on and when you confront them they tell you to leave. Go pay the more expensive shop and it will cost you less on the final bill.
I feel Dirty.