Action Tax Service LLC
1833 Auburn Way N Ste T, Auburn, WA 98002
Wheelchair Accessible: Yes
Very disappointing. Service is promising and friendly at first. But it appears when you need something from them you wont get it. Jake will cut you off, and try to lecture you. Christa will forget to follow through, or fail to relay information. I've emailed them for several months trying to get copies of documents they filed for a previous tax period for my attorney. Face to face Jake finally says his firm did file the paperwork in question. But no I cant have copies of it. They would rather let me leave. They are so inept or forgetful or biased or discriminatory it finally started to cost me real dollars. Better off elsewhere with a book-keeper who seems to care. Action Tax has demonstrated that they do not care about me.
I got a scary letter from the IRS because the company I was using to do my taxes did not do a good job AND when I went back to them they were not there anymore to help me! I heard about Action Tax from a friend of mine so I went to see them. I did not have an appointment but because I was so upset, Jake, the owner, made time to help me. Not only did he help me straighten out the mess another company made but he went back through my old taxes and found some other issues and amended them for me. I am now a loyal client and will never go anywhere else again! If you want a company with morals and people who take the time to get things done right, you really need to check out Action Tax! Thanks Jake!!!
I was nervous at first, I was leaving HR Block after a catastrophy (a whole nother review); but they put my mind at ease. They answered my questions clearly and they did there best to help me understand the tax process.
I appreciated the individual attention that they gave me and I feel I got to form a relationship with my preparer.
Next year I will save loads of stress knowing that I get to see MY tax professional; if I am going to release every detail of my life to anyone I'll be damned if it's another stranger!
Go to them! I have bounced around from place to place every year because I thought all tax offices were the same. I was wrong! I got more money than I thought & they looked at my past returns & got me more money that the previous places had missed. I didn't make an appointment & had to wait a while for the next tax person but I had fun in the waiting area. The staff are super friendly, funny & I had a good time while I was there. Go here if you want ALL your money!!!
I do my bookeeping here and I really appreciate their patience, I ask tons of questions and never seem to get tired of talking to me.
The other day, I called them three times and stopped by once, and they were still happy to see me.
I don't understand a thing about labor and industry taxes but I'm glad they do.
This is a great place for small business with lots of questions.
I used this company last year to do a tax return for me and was assured they were one of the best. WOW what a joke, after I gave them my paperwork if I had a question or wanted a return call I would never get one, secondly whenever I would get someone on the phone they were not only RUDE but you would have thought I was dealing with teenagers doing my taxes. Then to top things off I was audited by the IRS but when I called them back again they told me and I quote "stuff (actually not that word) happens" I have never dealt with a accounting company that was so unprofessional, so premadonna that I would rather have my 6 year old do my taxes next year. If can had to say one good thing about this company it would be that I didnt use them this year. Taxpayers beware of Nightmares Accounting and Tax Teams DBA Tax Ladies
We are not sure who wrote this, but believe it to be the owners of another company that attempted to use our name and open a business down the street. They failed in their efforts to tell everyone we moved 1/2 mile down the street, and are now attempting to retaliate. This person who wrote this review never spoke with me personally, the owner, and has a story (what would be a very serious issue with the IRS) that I would have helped the get through had they spoken to me. So, please disregard this story. The responder is certainly free to contact me and reveal who they are though if it is true, and I will gladly provide them our 15 years of professional experience to assist them with their audit if that is necessary.