Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
1021 22nd St NEAuburn, WA 98002
From Business: Perkins custom upholstery has been serving the South King County and the Seattle Tacoma area since 1989.We specialize in all kinds of boat covers, boat tops, moor…
725 Auburn Way NAuburn, WA 98002
Excellent customer service. Well above and beyond what I would expect from anyone. The service manager Jerry truly went the extra mile. They have ea…
3602 A St SEAuburn, WA 98002
From Business: Are you looking for a great deal on truck parts? Budget Truck Wrecking can help you today. We buy old trucks and sell used truck parts. There is a warranty on par…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I've never owned another car but Honda and currently own my second one. My family also owns nothing but Hondas, so I may be partial but it is with good reason. Hondas are great reliable cars and if you take care of them they'll take care of you. However, for me that's only one part of the equation, the service and customer service is the other reason I keep coming back. I recently moved into the area and after a cross country drive my car need some regular maintenance, so I looked around at reviews online of the local dealerships. I usually take online reviews with a grain of salt, but given my always great experience I was concerned with the vast majority of negatives reviews that several other local (and closer to me) dealerships had. The only place that had really good reviews was Hinshaw's, and now I understand why. I drove in with no appointment and asked if they could do some regular tune up work, they were busy but not swamped. I had the pleasure of working with John M. I knew I needed an oil change but wasn't sure what I else I needed/wanted to have done today, but John asked a couple questions about when the last time I serviced the car ect. and was very upfront with the costs and whether he thought it might be a good idea. I ended up getting the oil changed, and the tires aligned and rotated. He told me originally it would be about an hour and a half for everything, which is about what I was expecting, 45 minutes later the car was sitting out front and I was on my way home. The dealership is a little farther away than some other dealerships but the service was impeccable and I won't take my car anywhere else. Also if you get a chance swing by the sales department and see Donovan. While I was waiting I struck up a conversation with him and got shown around the newest models, but never once got a "salesman pitch". If I'm looking to buy another Honda, he'll be my first stop.
I would not recommend bringing your car to Doxon Toyota for service after they defrauded me with an unnecessary $700 repair when I brought mine in because the VVT-i system (Variable Valve Timing - Intelligent) was malfunctioning and thowing a code P1349 (VVT-i Controller not responding). This involves several parts besides the VVT-i Controller, including a selenoid, valve (the Oil Control Valve), OCV filter, oil supply from the pump, computer (g-d forbid it being that!) and associated wiring. They immediately declared the VVT-i controller to be at fault, the most expensive part (except the computer) as well as the most expensive in labor, resulting in a $700+ repair bill w/o even testing the other components even though I specifically asked them to test the rest first. The service adviser even admitted that it is not uncommon for the Oil Control Valve to stick resulting in the same behavior. I got the car back and it was doing the same thing. I will be returning next week, after diagnosing the real issue myself to see if they can fix it, and trying to get my money back for the fraudulent repair.Well, to make a long story short, I fixed the car by simply cleaning the Oil Control Valve and bringing it back to Doxon a couple times to show them (1) that I continued getting 1349 failures after their repair but before my cleaning (2) that it was running perfectly and getting no more failures after the OCV was cleaned. They refunded me the repair 100% and are going to review cleaning the OCV before VVT-i controller replacement with the service staff (not a Toyota approved procedure, but it might cost them less in the long run in terms of lost customers). So re-rating them as a 3 since they followed through, but I would be cautious non-the-less.
Excellent! I live in Lacey, WA and was searching for a 2015 Kia Sedona SXL. I was contacted by various sales representatives from different dealerships that were closer to my house. When Mr. Guy Brown (Auburn Kia Valley) contacted me I noticed his sincerity and honesty in finding me the van that I wanted. Mr. Guy Brown promised me a great deal and he delivered on his promise. I purchased a 2015 Kia Sedona SXL from Mr. Guy Brown and it was the best car buying experience I have had in my 40 years of purchasing automobiles. Although I by-passed a number of Kia dealerships located between Lacey and Auburn, dealing with Mr. Guy Brown was well worth it. Thanks again to Mr. Guy Brown and all the sales representatives for your outstanding service in meeting (and exceeding) the standards of true customer service. My wife and I were very satisfied with your service and will recommend you to our friends. The only recommendation that I have is "DON'T CHANGE" and "KEEP DOING WHAT YOU ARE DOING". Thanks again.
You don't have to be afraid of car salespeople anymore! Becki Waskey really listened to what my family needed and we bought the best car in our price range for our needs. We liked it so much, we bought a second car with her a few weeks later - and I'm looking forward to when my next car purchase can be made, which I used to dread! Thanks to Daniel in finance who answered all my crazy questions (I'm an accountant, and it's really tough to deal with me in financing on anything I'm sure) and was very quick and knew his stuff! I could tell the people who work at Hinshaws really care about your whole experience - after all, every time you get into your car for a while you remember that purchase and it's nice to have a great experience instead of a lousy one. I will buy here again.
I bought a headlight at an auto parts store to replace my drivers side headlight. But it was too difficult to change out because the car battery and a couple other parts were in the way. I was driving by Hinshaws Honda and decided to stop by the service department to see if they would be able to change it for me. I didn't care what it cost because I needed to have my light changed. When I walked into the service department, I was greeted by Mike. I told him what I needed and he said that he would take a look at it and that he would change it for me himself. He had it changed in no time and he didn't even charge me!! A big thank you to Mike and his great customer service!! I truly appreciate it!
Check yelp 99% 5 star reviews.http://www.yelp.com/biz/simply-auto-repair auburn_________________I was appalled when I read the one star review, This place has given me the absolute best service out of any auto shop I have ever had. They definitely went the extra mile to take care of me and gave me a good deal too.I don't know if the car was overlooked or if something else was going on but If they really are that busy then it means they are doing a good job otherwise they wouldn't have any customers.One of the few places I really trust to work on my car and to not give me unnecessary work that I don't need. They are very honest and will work with you as much as they can.
I had my dashboard light up with multiple warning lights, after calling the service department and talking to Mike, he was able to get me in immediately. They ran the diagnostics and thankfully it was just my speedometer that had gone out and not my transmission going, as I had originally thought.Not being able to have it fixed right then, Mike was not pushy and able to work with me to do it when it was convenient for ME. I truly appreciated the attention and personal service they gave to me and my 20 year old Honda! I'll be taking my car back in there this week to have them fix the speedometer and look forward to dealing with them in the future!!
I am at a loss. I saw three extremely negative reviews that referenced Hinshaw's Motorcycle Store. Although they were owned by the same owner' my experience with the Indian Store is all positive. Spike, Craig, Ashley and Mike in the shop have done everything in their power to make my Indian experience great! From purchase to service, they are number one in my book. I cannot address any problems that have been experienced by Hinshaw customers but can say that because of Auburn Indian I purchased and ride an Indian Vintage. This is after severn new Harleys. The best way to find out is to go and see for yourself.
This shop deserves 5 stars. This is by far the cleanest and most well kept shop I've seen before. I had absolutely no detachment issues when I dropped off my BMW X3, which I always have problems leaving my car at any other shop. Relationally, this shop creates a trustworthy and ethical atmosphere that is evident in all the employees, including the owner. And mechanically, the people who worked on my car did beyond what I had asked for, and checked up on other parts that weren't even relative and discovered other problems. They gave me options and advice, instead of forced me to buy into their services immediately.
I wanted to have my car serviced in South Tacoma Honda and called to make an appointment. What upset me was when I got there they could not find our appointment information and they told me we had to reschedule and wait for 1 hour to have it checked. Then I called Hinshaws Honda. The advisor Bob was so gentle and nice and asked us to come to them next day. The Experience in Hinshaws was really good. The advisor, John's service was professional and rapid. It took only 15 minutes to have my car checked. We felt really good and decided to go to Hinshaws for services from then on instead of South Tacoma.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.