I paid Rowe Ford to fix a starting problem in my F350. I told them I had recently paid another Ford dealer to replace the fuel filters. Rowe Ford told me my batteries needed replacement even though I had check them both before taking the truck in and both were holding a charge. Rowe Ford replaced the batteries without my permission. When I picked up the truck it was cold and the truck would not start until we put a booster on it. I broke down again soon after. I spoke with Jen Robinson at Rowe Ford, and she refused to look at the truck. Jen Robinson was zero help.
I have purchased several vehicles for my family from Dealer Worx and have had excellent results. All vehicles were in great shape, as well as the service received after. I will continue purchasing my future vehicles from them.
I bought a Nissan Sentra here, great experience and highly recommended. My salesperson was Mark and he did a great job.
Never been before this trip. I was on vacation with girlfriends from Maine. We heard a strange noise and dedicated to bring the car in. They treated us like regulars we were all thankful and impressed. Magnifique!
I have to say from the moment I walked in I was greeted and help very quickly. I was helped without the feeling of being rushed. It was straight and to the point, no hassle and constantly asked if I needed anything. The salesmen went above and beyond for me and got me my car ready to drive off in no time. It was a great experience buying my first car!
We were treated great at point of sale. Dave was our salesman, and he gave us a super deal on a jeep. It wouldn't start the next day. They suddenly were not available to help us, leaving the Jeep in our dooryard until the following day. Sent no loaner, and made a big deal out of paying to have it fixed. Almost a month later, we still have no jeep, and no loaner...
This place rocks my socks! Yes Iove my new car from Emerson Toyota! What more can I say? The place was really clean too.
I have been driving a Honda Civic for the past 10 years until just recently when it got too expensive to fix. Emerson Toyota ROCKS!!!! They went above and beyond with me, I test drove 6 Corollas until I found the right one for me. The attention I received, I know I wouldnt get anywhere else.
My parents love Toyota in Auburn!! They are so helpful, efficient and just do a great overall job not to mention how polite everyone is! I would definitely recommend it if you are buying a new car. I don't mind bringing my car for service.
My overall experience with this dealership was excellent. They were informative & professional and my repairs were done in a timely manner. I would revisit and recommend this Toyota dealer to anyone.