Had an appointment at 9:15 which I made several days ahead. Arrived at 9:08 am no one there. Waited until 9:15 , no show. I called them the next day and the told me they didn't open until 12:00 because of the weather. Went to another salon that was open. No other stores in Auburn were closed. I drove all the way from Fort Wayne without a problem. They missed out on 100.00 worth of business and a hefty tip.