Knowledgeable and helpful crew at this store. Could have a wait of 20+ mins but they're with you and will help until complete.
This place is a hack since the new staff took over! very disappointed in how my wife and I were treated.
They were very helpful and quick
The customer service at the Baldwin of auburn hills location is second to none. Best experience I had at any metro lacation
It looked really busy because there were people waiting around to be helped. Then I walked around to play with the new phone I wanted to get and realized there were a bunch of employees just chilling in the back area behind the wall! Then after walking around for about 10 minutes I approached one and he said that he had to take my name down and that there were two people ahead of me... Waited around for about 10 more minutes and left
I wholeheartedly agree with grouchy's review. The customer service is the best I have ever had, not only at metro pcs, but anywhere.
Don't trust this place, this is an "independant" verizon dealer not a Corporation Verizon store like the one on Rochester Rd and Auburn Rd in Rochester Hills. I took a currently unused phone in to be reactivited for my son and Josh Meadus flat out lied to me saying it could not be activated. "It was the only LG phone that couldn't be activated due to it's age." I thought to take it to the Rochester Hills Corp store and they activated no problem, my son is currently using it!! The RH store told me they said that in hopes of selling me a phone. Didn't work Josh! Shame on you! I will never shop at your store again because of it and I will inform all I can about you!