It is now the only place I purchase dress shoes. They sell a high quality product with an excellent level of customer service that I though was long forgotten until I walked in this store.
From Business: We are a major destination for formal dresses for Prom, Homecoming, Wedding, and After-Five. We offer one of the most extensive and exciting collections of specia…
I love bragging about great customer service. Today I was in a hurry on my lunch break. dashed into 9West. needed a new pair of black heals for tomorrow. my sales girl was not only adorable but extremely fast at finding just what I needed. she has long brown hair. hats off to her! I'm from clio and could very easily shop near me but I will be coming back for sure.
I found a pair of shoes I loved but needed a different size. I stood around looking for someone to help and then finally spotted a worker running around. I approached him and noticing he seemed pretty busy and frantic I sweetly said "Hi I know you're really busy but just when you get a free moment I have a question about some shoes". He looked at me, fumbling with his scanner thing, and rudely said "ummm is it a quick question?" I was taken back and awkwardly asked him if they had the size I needed. He scanned my shoe box, said "yep drive to the Clinton township one" and walked away. It was so rude, I left immediately and won't be back. I understand customer service is hard and I tried to be friendly and nice but he was such a jerk.