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General Info
With a sales volume of more than $60 billion, Costco Wholesale Corporation is one of the leading international chains of membership warehouses in the world. Operating mainly under the Costco trade name, its warehouses offer branded merchandise at lower prices than conventional wholesale and retail outlets. The members-only warehouse stores offer one of the largest product categories under a single roof. Its warehouses carry groceries, appliances, television and media items, automotive supplies, tires, toys, hardware, sporting goods, jewelry, watches, cameras, books, apparel, health and beauty aids, furniture, and office equipment and supplies. Costco offers business, gold star and executive membership options. It has more than 500 warehouses with average sizes of over 120,000 square feet. The company also operates self-service gasoline stations at a number of its locations in the United States and Canada. Costco Wholesale Industries, a division of the company, operates special food packaging, optical laboratories, jewelry distribution and meat processing businesses. Costco Wholesale Corporation is headquartered in Issaquah, Wash., with a location in Auburn Hills, Mich.
Hours

Regular Hours

Brands
Michelin
Payment method
master card, visa, amex, debit, company card, discover, all major credit cards
Location
Auburn Mile Shopping Ctr
Neighborhood
Auburn Hills
Categories
Supermarkets & Super Stores, Pharmacies, Gas Stations
Other Information

Bike Parking: Yes

Price Range : Average

COUPONS & DEALS

No coupons available

Reviews

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Overall
Don't go here, I bought 2 pho...

Don't go here,

I bought 2 phones from Cell Phone Contractor- Manager failed to inform me of new $30 setup fee per phone. Extra $60 that I didn't plan to spend. Failed to backup data from old phones and spent over an hour setting up new phones. Also decided to "discuss" with employee why being late hurt her business while giving me the impression that she was helping me (yah right).

Costco Management- Manager listened to my negative feed back on the Contractor (keep reading it gets better) and agreed that they have had complaints. Manager informed me that I was a valued customer and that he would credit my account $30 for my hassle (yah it gets better). It wasn't $60 but at least he was trying. I gave my card and info to the service desk and felt good about the service. I came back a week later to ask how the $30 would show up. The service desk informed me that all of the work that they had done the week before to setup the credit was actually nothing at all. They had no record of anyting (credit, complaint.....). I asked to talk to the manager again. I got a different manager and he went about it the way it probably should have happened at the beginning but still left a very bad taste in my mouth after the promise of credit. My options: return the phones, call Verizon for credit, or suck it up. I had already called Verizon to no avail and I was getting tired.

I have given Costco plenty of time to make amends to no avail and that is why I am now writing this review.

az5480

11/27/2007

Overall
The Pharmacy has exceptional customer service!!

I have only used Costco for prescriptions this year. The Commerce Pharmacy has exceptional customer service. I asked them to give me a call when my doctor called a prescription in. They not only called me to tell me it was there, they also called to tell me the doctor did not call yet so I could follow up with the Dr. Amazing service!!

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