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Business Description
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Auburn Hills, Mich.
Hours

Regular Hours

Extra Phones

1-888-BEST BUY: (888) 237-8289

Brands
Acer, Alpha, Alpine, Amp'd Mobile, Apple, Asus, Ati, Best Case, Blackberry, Blackbird, Bluelife, Bose, Boston Acoustics, Bush, Canon, Case Logic, Casio, Cingular, Cobra, Compaq Presario, Creative Labs, Dialogue, Digimax, Digital Blue, Electronics, Hewlett Packard, Japanese Victor Corporation, Klipsch, Macintosh, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method
all major credit cards, master card, visa, amex, discover
Location
Auburn Mile Shopping Ctr
Neighborhood
Auburn Hills
Other Email

Categories
Major Appliances, Consumer Electronics, Home Theater Systems, Automobile Radios & Stereo Systems, Television & Radio Stores, Computer & Equipment Dealers, Cellular Telephone Equipment & Supplies, Computer Printers & Supplies, Office Equipment & Supplies
Other Information

Bike Parking: No

Wheelchair Accessible: Yes

Price Range : Average

Parking: Lot, Private

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Reviews

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Gordon F.

10/01/2016

Overall
Selection
Service

Our visit to the store was great, everything, everybody, was excellant. Our salesman was especially great

John R.

01/29/2014

Overall

Store manager was condescending, and very unhelpful. Will never shop here again. Best Buy very apparently puts profit grossly ahead of customer satisfaction. I bought a 60" Vizio Flatscreen for 900.00, found it the same month at Sam's for 759.00(exact same model, even though they tried to justfy thier price by saying Sam's carries old models), so i asked about price matching it, and they said that because i wasnt a "premier customer"-basically i didnt spend enough money at thier store in the last 12 months, that they would not price match, and it was pointless to argue the thousands i have spent with them in the past 2.5 years(over 4000.00), and that the policy was the policy. Well, enjoy your policy when i take the next 20 years of business to Sams, and Home Depot, and Ebay for future Electronics/Appliance Purchases, all because you wanted to keep your stinkin 150.00 that you overcharged me for your TV. Im sure this will cost you way more than that in lost business, as people read this review about how you treat your customers. Good Day!

cici.pearsall

01/18/2013

Overall

I have never experienced such terrible customer service. When I walked in the greeter was expressionless and dazing off, just staring into space. I smiled at him and said hello...he looked at me with an evil glare. I walked around the computer section for about thirty minutes trying to decide what computer i wanted. I was the only customer in this section. i finally decided to go to the cashier and tell her i needed some help. I waited another ten minutes before someone came and they couldnt help me. I was just about to leave when another employee was walking into the building. She asked me what was the matter and i told her. She appologized and helped me. She was very knowledgeable, the best i have ever seen. Im very dissapointed to hear they decided not to keep her after the holiday season. The rest of their employees are idiots.

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