All the employees that I have encountered seem to be very friendly and not grumpy. They even have a guy that hangs out by the pumps and will wash your windshield if like.
Always well serviced and usually friendly employees. Always a great place to get refreshments and snacks no matter what time. It's Club Chev!!!!
My husband and I always stop at this service station on our way to Lake Tahoe; it is convenient and the prices are better than elsewhere. Until recently I had no reason to interact with staff. On this occasion, my husband used the restroom and inadvertently left his cell phone behind. We discovered the loss when we reached home - 3 hrs away. Rather than accept the loss, I spent a while on line finding the address and phone number for ARCO in Auburn. I was delighted to hear that Jaspal had our phone in hand. I am extremely grateful to the honest person who found the phone and turned it in. I thank Jaspal for caring enough to mail the phone to us, saving us from a long drive. Good people are out there and some of them work and play at ARCO on Lincoln in Auburn. Next time I'm there, I will enter the facility and shake Jaspal's hand and thank him personally for helping some Senior Citizens in need.In gratitude, Rose D
Great spirits, wine, and beer selection. Good prices for vodka.
The base level employees at this location are kind and considerate, helpful even. Management on the other hand is a large issue. The manager announced a chicken restaurant plan. The restaurant actually opened 2 weeks late. In addition, the manager is disinterested in her employees and customers. She disregards customer issues, assigning blame to others despite being the location manager. She also disregards and shows no concern for even her own store and employees. I have frequently arrived at this location on weekends to find only 1 employee. Apparently rather than meet the needs of her business, this manager would rather leave employees alone (which is a safety violation) because she can't/ won't be bothered to cover the shift, leaving busy weekend business with only 1 person to assist customers. This gas station would get 3 to 4 stars for everything else, but due to issues with management's inability to manage, Chevron only gets 1 star.