United Parcel Service Is The Big Winner In My Court!Many Thanks!Thursday, October 11, 2018I just want to personally Thank Ryan McFadden from their Customer Service Department for going out of his way to take care of my 87 year old mother's problem (Mrs. Helene Shore).You are one out of many United Parcel Service Employees who really Care About Your Customers!Thank You Once Again For The Outstanding Job!Sincerely yours,Howard Paul Shore.Executive, Volunteer Writer For Google And Tripadvisor WebsitesUnited Parcel Service Customer And RecipientOn Behalf Of Mrs. Helene Shore, Your Customer/HPS
An amazing top of the line service. Professional staff that has showed me great packages to meet my monthly needs.
I was looking for help getting my business on the right foot for a bank loan. In the process I was able to learn how to get my personal credit together. They were able to get several old items off my credit report and now they are working with me on my business credit profile. I have been nothing but confused in some of the process but they have been very patient in explaining everything step by step. So it's the least I could do to write a review and say that i would HIGHLY recommend NLC to get your personal and business credit in order. It's well worth the money I'm spending.
I used 2 day shipping from Amazon as a Prime member for many years. Until recently I had an incident when UPS driver lied and stated I authorized for them to ship my package to nearest access point! Not True! Called customer service rep and explained that I wanted them to pick up my package and redirect it back to the address. At first they stated yes, but when I asked to speak to a supervisor named Lorenzo apparently his first name, did not want to give me his last name, he stated that he can't guarentee of sameday shipment, instead it will take 3 business days! I asked for the managers email and he told me Richard Jammison @UPS! They did not know how to spell his name? So I chose the next day to pickup package and was told to park in the front even though there was parking that u had to pay for. The Clean Dog company said to me if you park upfront real quick just to pick up package it would not be a problem. LIES!!! SCAM with UPS & access pt!
I hate doing laundry at home sometimes because you can only do one load at a time so, when I want to get it all done at one time I come here. This place is always clean and they offer free wifi. The lady at the counter is very friendly and helpful. You can't beat the prices with as low as $2.00 to wash and $.25 to dry. I come here about once a month and each time has been great. There is really no point in going anywhere else if you live on this side of town.
Their team managed to scratch every single piece of my living room set, bedrooms set, and barstools. They scratched walls in both my old apartment and new. Scratched floors at both apartments, and knocked small holes in walls at BOTH apartments. I asked them how the insurance works and they tried to take pictures and only took 5 pictures. Mind you that there was at least a dozen pieces scratched and half a dozen scratches and holes to the inside of the apartments. Management team has given us the run around saying "someone will contact you." $300 insurance is not enough, get the full insurance they did close to if not more than $1000 in damages.
What started out as a great experience, ended up bad. The movers were awesome, but accidentally busted a window in our front door. When dealing with corporate, we got the run around big time. They never ended up repairing the window pane, we had to take care of it.
This place SUCKS! Obviously, they hire complete idiots who cannot manage to move a package from here to there. When you call to complain, all they can say is "sorry." Yep- they are SORRY!
HORRIBLE HORRIBLE SERVICEThis has to be the absolute worst decision I have ever made to hire this company. They called me at 11:14 am said we are running a few minutes behind and they ended up showing up 1 hour 16 minutes late. They rolled up in a Uhaul which was disheartening since on there site it appears they have there own trucks. They sent 4 guys and a rented truck to move my 3 1/2 bedroom house. I had everything packed and moved to the front door to make things much easier on them. It took all 4 guys and there supervisor for total of 5 guys to move fridge from kitchen over to the uhaul, and then it took them 44 minutes to drive 8 miles back. Once they get the stuff loaded, it has already been a few hours just to load the truck. During the whole time I was also helping them move all the boxes and everything to help make this much quicker and easier for everyone at the same time. They ended up scratching my stainless steel washing machine and also the hard wood floors are all scratched up in my new house which I haven't lived in for more then few hours before they arrived. I tried to talk to them about this and figure what they were planning on doing about the damage and they said nothing that it happens sometimes when people move things around. would I recommend them? NO I WILL NOT EVER . I paid 720 dollars for them, to do very little. they were going so slow that I had them move the stuff over and place everything into my new garage so that I can move it later and not have to pay them another 4 hours to move boxes. they are very slow, unmotivated, non caring, PLEASE DO NOT EVER USE THIS COMPANY. VERY HORRIBLE SERVICE, VERY HORRIBLE CUSTOMER SERVICE.
Jason was great. He dropped what he was doing and rased from Atlanta Ga to Tampa FL. Arrived 6 hours later and brought it to Greenville SC. Nothing was broken. Everything was completely professional. Thank you ACT