There's a man and a woman whose names I don't know unfortunately. The woman multitasks really well which helps gets the customers in and out as fast as humanly possible. She's great. The man however has a really condescending attitude with no patience to guide the customers through a process whether it be to use a copier, computer, fill out a form or whatever. He will constantly remind the customer to stop, slow down, and read. While I understand that it gets annoying that know one wants to read anything because they're in a rush....his attitude will easily make you feel like a child. God forbid you have any questions...I feel like the woman is the only reason I'm giving this place 3 stars as far as customer service goes. I've never had any problems at all with any deliveries so as long as the job is done I don't mind going to them for convenience.
by Sandi10/14/2011 This company gets the job done, gets the job done right and gets the job done timely - again, and again, and again. I have worked with them for the past four years, and I've never had one mishap, and they have often exceeded my expectations. I have used other "large scale" litigation support firms who held little regard for the integrity of the organization of my document/files and returned them late and in shambles - this has NEVER happened with PDS. The reps are incredibly friendly, easy to talk to and professional. They take careful notes and ensure that they get the job done to your satisfaction. PDS is my go-to service for everything (copies, scanning, blow ups, litigation support), and they have not let me down so far.
Ameripress deserves 10 stars, not 5 stars! And that score is ascribed purely to their best-in-class quality output along with their "instant" responsiveness. If one factors in their friendliness and do whatever it takes attitude, the number of stars would be 100! Of note, Enas is nearly beyond description relative to her professionalism, relentless commitment to quality and gracious (understatement!) willingness to respond and figure out solutions that invariably exceed expectations. Enas' most important attribute can be summed up by the following: she cares! She truly CARES about our business and does whatever it takes to make sure that we are happy. Absolutely amazing person and is without peer. Ameripress, Enas and the team are the BEST!
A7S is earning a superb reputation among new customers due to the excellence of your customer service, which I found both delightful and exceedingly professional. Please accept my sincere gratitude and appreciation for the excellent service provided by a specific individual in your employ; namely Aarthy Saravanan at extension 476. Thank you Aarthy and everyone at A7S for retaining someone of such intelligent grace and pure seething professional competence-- you have earned loyalty and good word-of-mouth recommendations from me anytime this subject comes up.
My name is Muhammad Saeed and I recently shipped a container to Pakistan, this is the first time with with your company and I must admit the kind of help and services provided by Miss Ann Kalyani was outstanding and praising. I am pretty new in the export business but the way she walked me through was great and every time I called her she was so polite and helpful. I salute her customer service and dealing with a new client. Thanks a lot Ann for all those efforts you made for me.
Enas Truslove and her team at Ameripress ALWAYS go above and beyond to get the job done right, and on time - if not ahead of schedule! They truly care about their product and about their customer's satisfaction. Plus they are a pleasure with whom to work. It's great to know I can count on Enas and Ameripress!
UPS stores vary a lot in quality, depending on the staff and management. This one has been extremely helpful and cooperative when I've come to them. While not as close to my house as other stores, I'll drive the extra 10-15 minutes because I know the service I'll get here is great.
Enas and everyone that I have encountered at Ameripress is great!! They are always so helpful with whatever is needed and the work is always done in a timely manner and even when it's not. Very happy with their work.
I dealt with Titoa on an international shipping issue. He was excellent, friendly and quick to respond. He was patient with me, as this was one of my first transactions this large. I strongly recommend this firm!
We visit this store a lot for shipping, supplies, notary and other helpful needs. The people who run the store are incredibly nice and helpful....highly recommended! Dedicated quick parking spot out front.