Love Love Love them! Always professional.
Ugh! The dude working the counter tonight is incompetent!
this is the best tanning salon ive ever used. the beds are amazing. im really pale and the sun angel gave me a tan after my 2nd time. and the staff were very sweet and helpful. i highly recommend this place.
After reading the online reviews for Simply Sun Tanning, I was hopeful that this would be the best place to have my first tanning experience. The reviews stated Troy, the owner, to be very knowledgeable and would explain everything. This would be great since I knew nothing about tanning beds. I wanted to get a base tan for a cruise that was leaving in one week but was available to tan only 4 of the 7 days before the cruise. I went in and provided Troy with this information and asked what the best deal would be. He asked if I had reviewed the prices online and I said no (this must have been the time he figured he could charge me whatever he chose). He stated that I could get 5 tanning sessions for $70 and this would be cheaper than paying individually. I accepted and then he told me I would need tanning lotion so I wouldn’t get burned. I agreed to purchase two, I would use one now and he would keep one for me to use later. He asked “Do you want bronzer?” to which I replied “I don’t know what that is.” Rather than explain what it was, he just told me I needed it. The total came to $88.80. I asked if there were any discounts or promotions for new customers; Troy said no (I later found this to be untrue). I paid; the whole transaction felt rushed. I tanned and went on my way. That night I was burned and couldn’t sleep even after following Troy’s recommended time and lotion.Later I decided to check out the website after to make sure everything added up. On the website I found that there were options for a better deal than mine. I could have tanned 5 times for $50 dollars or had a month of unlimited tanning for $50 dollars. I also found %10 off coupons and half off coupons for first time customers. I felt deceived and decided to call Troy to tell him that I preferred to only do business with honest companies and that I’d like to receive the money back for the portion that I have not used. He agreed to refund my money and only charge the cost of a single tan. However, when I went there the next day he changed his mind and decided not to refund my money.