My brother pe-770 needed a tune up as it seemed to have a timing issue after several broken needles. I first went to Discover Sewing and without a technician looking at it, I was told it would be $199-$299. I then went to Sewing Machine.com where the cost was $130 (plus any parts if needed) with a 1 year warranty! Not to mention, the staff was very friendly and gave me a demo of several machines and the items they made during the demos(hat & towel). They offered me several tips on how to make my machine easier to use. Sewing Machine.Com is where I will be returning for all of my future embroidery and sewing needs!