I will not use this company when I need to have my house rented. This is what happen to my daughter's house under their management.The tenant left the house unclean, carpet stains,kitchen filty dirty, all appliances dirty, bi-fold door broken and pests in the kitchen.The property manger told me that the carpet has been steamed clean, which was not.The owner saw the house with carpet stains, bi-fold door broken,damaged wood floor in the kitchen, all kitchen appliances dirty esp the dishwasher with black stains and food stains and visible pests in the main floor esp in the kitchen.The property manager gave the tenant their security deposit without cleaning the house even the owner told her to hold on the security deposit until he inspect the house.The owner called the property manager and did not answer. I called her and told her that the house was filty dirty. It took us 3-4 days and nights to clean and spray the whole house.The pest exterminator told the owner it will take 6 months to get rid of the pests, all she can say was sorry. I told her that they were going to put the house in the market in mid-January and now they are losing money because of the pests. And told me the Ga Law you have to give back tenant's security deposit in 3 days, I told her if and only the house is clean the way it was when they rented the house and no damages. And they sent the owner's last month rental after two weeks. When my husband showed them the house, they said the house is very clean and beautiful.They did not care all they want is the commission money. They sided on the dirty tenant who cannot follow rules of the Homeowners Association. They don't know how to take care of the landlord, in this case.
They do not manage the property at all, did not have our best interest in mind and take the tenant's side. We had issues with the tenant violating the association rules and their response was that it the home owners association is difficult and we need to give the renter a chance since he is a single dad working hard with several children. The tenant would not keep up the yard and decided to make changes to the landscaping without asking for our approval. When we asked the property management company how many times they check on the house they evaded the question by answering that they live really close and we had to ask the question again. We finally had end the tenants lease because he could not adhere to home owners association and we were getting violations at least once a month. Upon move out, the property manager emailed that the renter steam cleaned the carpet and the house was left in good condition. No move out checklist and the only pictures emailed to us were of 3 rooms. We physically walked through the house and it was obvious the carpets had visible stains, the hardwood floors in the kitchen damaged that we had to get it refinished and re-stained. The refrigerator, dishwasher and oven was visibly disgusting and there were pests everywhere. There was also a damaged bi-fold door and dirty bathrooms. We still have not received the last month's rent, BUT the tenant received the remaining security deposit -Nelson Rives only took out $150 for pest control(which will not cover all the treatments needed) and last month's rent. They did not take any money out for the hardwood floors, the bi-fold door, the stains in the carpet and dirty appliances. This property management company did not have our best interest in mind much less our house. We did another physical check for $64 because the property manager "felt bad" and decided to refund their management fee for the last month. If you value your rental property at all DO NOT USE THIS COMPANY!!!
This company does not fix things. I have not had heat for over 30 days. 5-6 different maintenance men have been to my home. Each one telling me they need a part. The information is never conveyed to property management. Property management never follows up and always acts surprised that the job is not complete. In addition the management team has changed 3-4 times within a 6 month period. Please move anywhere else but here!
SLUMLORD BEWARE SHE WILL TAKE YOUR MONEY AND NOT FIX ANYTHING PLUS SHE DISCRIMINATES... she will sue you for money that you had to use to fix her properties and her maintenance man is horrible and extorts money from you
When i met Tiffany ,she told me I work for you,if see something @ 4am and want me to put an offer on it text me, and thats just what happen ,not quite that early in the morning ,but I wrote up @ 12:25am saw my house text her to see if the house was back on market and if so we need to put an offer on it asap ,she tiffany hit me back and said yes it is that was@ 12:40am and @12:55am she was text me to go on and E-sign my contract, awesome, that was on.. a late Tuesday early Wednesday, and on Friday of that same week my offer was accepted, Tiffany and her Asst courtany are a great team I really enjoyed working with the two of them , tiffany also will go above and be beyond for her client, in closing if want someone who will work fast and promptly she is the one, in your home search today .
Please do not rent anything from this company. They are cons and crooks. They take your money and will not fix major issues that are hazardous. I've been having plumbing and air conditioner issues and soon to be MOLD with a property I'm renting from them and management refuse to hire professionals who can fix problems ASAP.
My experience as a first time homebuyer was a rollercoaster of emotions. Throughout it all Tiffany was there for my family. No matter the time of day/night, Tiffany responded to emails/text messages we sent her on properties we had found on line. She was the one that found the house that we eventually closed on. Early on we were out bid on the property and when it came back on the market, Tiffany called us the same day so that we could put in another offer. Every request or concern we had she asked the seller for us. Any information she thought the lender might need, she let us know before they even asked.Tiffany is the perfect balance of professionalism, keep it real and fight for her clients. In my time knowing her, her focus has been on her client’s wants, needs and well being. She knows the market and she knows what’s a good and fair offer. She was able to point out the repairs needed during the initial showing and tell us what the seller would be willing to do. She also told me that she thought the property was worth more than the list price and she could see us getting a great return on the house in the future so I know that she has our long-term investment in mind as well.Tiffany is so easy to talk to and is a powerhouse of motivational energy. She told me multiple times that she just wanted us to find a place that we would be happy with and we have!Fate could not have brought us a better agent in my opinion! There are no guarantees that the home buying process will be smooth sailing. If you are looking for someone to be honest with you, someone that will keep your file in the front of her thoughts until you close, someone that is so motivational and has nothing but your best interest at heart before their own financial gain, you can get that from Tiffany Richardson at Nicole James Real Estate Group!Call Tiffany and tell her Courtney sent you! Yes, that was a plug lol.
Very awesome person always kind and humble. Since 2012 it has been a pleasure. Mr Cobb is a God sent and we wish nothing but continued blessings got him.
Amazing company that went above and beyond to make house buying a breeze. Our Agent Colby Harris was awesome and was amazing to work with. If you are looking to buy or sell Agent Colby Harris is the best...
Alise Shook at Harry Norman Realtors is an excellent real estate agent. She has a strong understanding of many of the Atlanta neighborhood markets. Alise is the clear leader and expert in the Ridgedale Park neighborhood where we have lived for the past four years. She has done an outstanding job helping many of our neighbors buy or sell their homes. Very professional, very successful, strong expertise, and avsincere concern for the well being of her clients.