On Sat Apr 28 went in for a SNS manicure. Signed in for $40 on the sheet. Then when I checked out, was told it was $49 because - and get this - "he cut my cuticles and gave me a 2 min massage". Really? Who goes in for a manicure and pays extra to have their nails filed, cuticles cut and a limp massage??Management was completely indifferent. they just kept saying in their ridiculous Broken English, "not sorry, he cut cuticle"Also, just to mention. This place is filthy. The ladies room toilet was gross, paper was piled high in the waste basket and the sink was filthy.Never again. There are way too many places. I don't accept Customer No-Service!!! They really don't care for thier customers.
I love this salon. It’s a little cold in there because they keep the back door open but other than that. They Rock!!
The Vietnamese Nails & Beauty Association ( VNBA) proudly presents Nail Spa Waxing as one of the Top 10 Best Salons for meeting perfect criteria in Sanitation , Cleanliness , friendly Customers Services and creative designs . Highly recommended !
DON'T WASTE YOUR MONEY AND TIME!! Just go to the nail salon across the street. I wouldn't lie (there's no reason). I paid to have my nails done on a Saturday. One chipped on Sunday, I went back, the owner repaired it. By Tuesday, 4 out of 10 nails were chipped. When I returned to the owner, she made an "on the spot" policy that I have to come back AGAIN for the person who did them initially. This salon is money hungry. They took my money and left me to go to my professional job with half of my gel polish missing on 4 of my fingers.
Great performance in cleanliness , sanitation , friendly customers services and quality products . The Vietnamese Nails & Beauty Association (VNBA) proudly presents Nail Spa Waxing as one of the Top 10 Best Salons in Atlanta , GA . Highly recommended !
I walked in around 6:30 and they close at 7:30 and there was one woman sitting in the lobby and 6 technicians working and as soon as I told her I just wanted a fill-in and a pedicure, she tried to discourage me by saying that I’d have to wait a long time. It was as if she wanted to discourage me from waiting because she wanted to leave early. I didn’t see a long wait, so I sat and waited anyway. The vibes were cold and offsetting. I don’t want to come here anymore, but they were right across the street and could have had a loyal repeat customer if they cared about their clients more. Guess that’s why there is a nail shop on every corner. I’d also like to add that I’m a black female, so that may have had something to do with it, because they were anxious to service the white woman
I was in the area and decided to kill time and pop in for a pedicure. I would never come back to this place. Couldn't do my standard pedicure right but the massage on the feet was ok. Didn't properly cut cuticles and couldn't even get my hang nails out. I will just pay and leave. Thought about getting lashes and brows done but no way!
The service here depends on the nail tech that attends to you. You never know what you will get & only about 2 of them is worth your money. They are rude when you try to point out flaws & they do not treat you the same if you ask for a regular polish versus gel or SNS which is more expensive. Worse service ever & I have used them several times because I work in the Peachtree Center & they are convenient. Today I went in for fill-in and pedicure because of an upcoming trip & I wasted all my time & money because the nail tech is in dire need of training or she was rushing. My gel polish started peeling before I left because she never allowed each coat to dry and it was way too thick. I wish I did not tip but my conscience didn't allow me to be mean. I got an attitude & no apology when I went back in there an hour later & she had the nerve to try & polish over the mess that she had created. Do not judge your customers because I have been consistently doing my nails for years & I know poor service. As soon as I said I only wanted a regular pedicure and not anything fancy( only because I had an hour lunch break), I could feel the change in service and attitude. Service is not consistent & all they care about is money!!
The quality of the products they use are not good. I got my nails done and the next day they turned another color. When I went back for them to fix it they said that they are going to charge me $20 to fix it. I refuse to pay $20 dollars for something that delt with their product.
If you want your gel manicure to last more than one day, stay away!! (Also, stay away if you want your manicure to look professional..there was polish everywhere on my fingers). Several days after I got my gel manicure here the polish was coming up off my nails / chipping. When I went in to get them fixed a week later (gel should stay in great condition for 2 weeks - every nail was ruined by day 5) they charged me $20! Even though it is close to work/home, I will never go back to Le's Nails.