Vinings Estates residents have been complaining for years about receiving the wrong YP directory. Vinings Estates residents cannot access businesses in the Smyrna area because the Austell/Hiram/Douglasville/Mableton/Powder Springs directory is delivered. Vinings Estates is Smyrna. The residents are charged Smyrna taxes and 911 emergency call fees by AT&T, yet the directories are delivered based on a random zip code routing assigned by the Post Office. The Smyrna area businesses are losing customers and money due to the error perpetrated by AT&T. AT&T ignores customer complaints about the wrong directory being delivered to Smyrna residents and agents offer to deliver the correct one for a large fee. The residents are already paying for Smyrna service & would like to have easier access to businesses in Smyrna.
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Stay away if you can. Our internet/phone go out for at least a week every few years and is always due to their faulty equipment. The service tech always says that it's some of the oldest equipment he's seen and he'll report it to management, but nothing ever happens. We look forward to Google Fiber or some other alternative.