I consider 1 star to be a participation trophy for owning a business and that's really all this place deserves. In short, their service is completely unprofessional and I ended up taking my business elsewhere after they wasted my time and put my personal belongings at risk. You can read details below:I was given a quote for scooter pickup and diagnostic by the owner. When I was contacted by Nick who is in charge of pick up, he tried to charge me over 3 times what I was originally quoted for pickup. We talked at 12 and he said he would pick up the scooter at 3. Didn't hear from him until I called him at 4 when he told me they wouldn't be around until the evening. I had to leave so at this point I had to leave my scooter out and hide the key. He also insisted I leave cash in the scooter without offering any receipt of transaction. He never picked up the scooter but promised he would in the morning. The next day, I didn't hear from him until noon when he told me they wouldn't be by until that night. At this point I decided to take my business elsewhere. Please save yourself the headache and get your vehicle repaired with a business that acts professionally and doesn't treat its customers like a second thought.
1801 Piedmont Ave NEAtlanta, GA 30324
From Business: Twist 'n' Scoot is metro Atlanta's premier motor scooter store, locally owned and operated since 2003 -- and Atlanta's only authorized dealer for Genuine and KYMC…
I am currently filing a complaint with the Better Business Bureau in regards to Affordable Scooter Repair. My service started in September when the only thing that needed to be fixed was my kill-switch. Given this information by "All in customs" in which I believe they are affiliated with each other. The "mechanic" says he installed a stator in which I payed $45 dollars for the part and $50 for the installation he later told me I didn't need that work done. He then said it was a solenoid starter so I purchased the part and he installed it as well, and my bike still didn't operate. This is a 3 month long process of paying for parts that didn't need to fixed touched only to pull off for the last time (on thanksgiving) for it to break down not even 1/2 a mile up the road. I alerted the mechanic that my bike sounded faulty before I even pulled out of the work area. He then argued that I needed "another" (clutch) piece for my bike to operate properly. However, if he knew I needed a clutch why didn't he just fix the clutch and the belt before calling me to come pick it up as if it was ready to roll. I'll tell you why, because 1) they take advantage of females; 2) I always see junk bikes in the shop so this tells me that the "mechanic" is stripping increment parts from customers scooters (while they believe they're being repaired) and putting them into the junk scooter to resale for profit. I've paid a total of over $200 to Affordable scooter repair to have my scooter sitting in my driveway the same way it was (if not worse) before I contacted this shady business. I really hope someone goes through this facility and audits and closes this place down. I stood outside for 4 hours on Thanksgiving waiting for a tower to transport me and my scooter home after paying $60 for a belt installation that was the supposed diagnosis for repairing my bike. I'm extremely dissatisfied with this service and I hope noone else is tricked into leaving your scooter at this shop.
Beware of this shop. I brought my scooter to this shop because it kept stalling on me. The owner claimed that a valve adjustment would fix the problem was charged $50 but did not fix the problem, the bike end up stalling on me a week later and I got stranded far away from home. the owner claimed I shouldn't have any problems with it further. However The shop wanted to charge me additional money to bring bike back to shop to look at it again. The bike again was looked at and repaired and 2 weeks later I had the same problem. I brought bike back to shop and paid additional $50 for which I was told a coil and Cdi was replaced and the bike worked for 4 days and began stalling again and wouldn't start. The owner promised to repair and never showed up. he refused to give me a refund or be responsible to get bike started despite me paying him $100 to repair the bike that only has been driven a total of 3 weeks. He doesn't stand behind his word, unprofessional and integrity is questionable.