Wells Fargo Home Mortgage
360 Interstate North Pkwy SE Ste 165, Atlanta, GA 30339
Fax: (877) 379-5057
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This was a very bad experience for me and caused me a lot of unnecessary stress. Delays, and pushing back my closing by 3 extra days was unacceptable to me.
Having to dig out my Birth Certificate 3 days before my scheduled closing to prove who I was to Wells Fargo, was the breaking point. You'd think after 20 years they would know who I was.
I voiced my concerns to everyone at this office, and it didn't matter and no one cared. There were screw ups at the closing too. Closing amounts didn't match up and had to be researched. Then after my first loan payment amount changed 3 times.
If you are considering using WFHM...Don't. The level of professionalism from this office could have been so much better. After 5 other closings, that went smoothly, I guess that's on me. WFHM Mortgage did not meet my expectations.
Check out all the complaints on-line. ( I wish I had )
One of the resolution specialists I spoke to suggested I use social media to express my dissatisfaction.