Nakato Japanese Restaurant
1776 Cheshire Bridge Rd NE, Atlanta, GA 30324
Phone: (404) 873-6583
Phone: (404) 537-2869
Fax: (404) 874-7897
Nakato Japanese Restaurant - Traditional Dining and Sushi Bar
Parking: Lot, Valet, Private
Bike Parking: No
Good For Groups: Yes
Cuisines: Japanese, Asian, Caterers, Sushi
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
We come here at least every Christmas Eve and tonight was no exception! We got our reservations wrong and arrived an hour early, but they still worked hard to get us seated. See you next year!
THE WORST ! And all these 4 and 5 stars MUST be the owners! . I planned my daughters 16th birthday dinner at this place. When I called and made the reservations for a party of 35, I asked and confirmed and then verified again they had seating big enough for ALL 35 guest to fit at the SAME table, I was ensured that they had the requested space and it would be NO PROBLEM to accommodate everyone. The host on the phone also wanted to make sure I understood they did NOT seat incomplete parties and went on and on about being on time for our reserved time. Will that was on a Thursday a week and one day before the party, due to the number of people in our party the Manager called me back on that following Tuesday to confirm all 35 guest would still be in attendance and the party was still on. I worked extremely hard and all 35 guest were in attendance 20 min BEFORE our reservations, and keep in mind most had to travel at least 35 – 40 miles to arrive. Turns out reservations for Nakato’s means arrive on time and WAIT an additional HOUR to be seated!. WHAT A JOKE!, I was given the outrageous excuse of them booking 2 parties for 35 people at the same time, same night, and get this we BOTH had the same name! yeah right. Needless to say due to the distance we traveled, the reason we were there, and the time we had no choice but to wait or take a 16 year old home very disappointed, AND on top of that we had to spread our party out between 3 tables! Disappointed is a understatement. I WOULD NEVER NEVER NEVER EVER EVER GO BACK TO NAKATO JAPANESE RESTUARNT! AND WOULD NOT RECOMMEND them to my worst enemy!. They have to respect for their customers time or money, wait staff unprofessional, and to top of a horrible evening the valet tried to rip off one of my guest by stating he only gave a 5 when the guest actually gave the guy a 20….go figure.
01/08/2012Provided by Citysearch -
Too many small children. Thought this would be a good place for my parents 65th and 69th BDay, but turns out we were also celebrating with lots of 6 and unders. Got over that. The cook only did a big flame and the fire volcano. No other tricks or entertainment. I was very disappointed. And..the food. Not enough. The cook did not bring enough food. Then he was heavy hand with the first two plates, but by the time he came to plates 6,7,8 we got so little food. To make matters worse, we were the people paying for this big party!! Good place for children parties. It was like a Kinder Kare without toys and games. Will not return. Did not get my money's worth or anywhere close.
07/21/2010Provided by Citysearch -
I love Japanese Food.. ever since I have traveled to Japan 2 years ago .. I fell in love with their dishes...I find Nakato to be one those places that can really give you what you came for in a restaurant.. from the place .. to the staff and of course a toast to the food !
07/12/2010Provided by Citysearch -
My sister visited me once with her Japanese friend. We ended up here to give him a taste of home. The attendants were so congenial and the service was superb! It was nice to know that our guest enjoyed it a lot since he had a feel of Japan in Atlanta.
07/11/2010Provided by Citysearch -
I was never really a fan of Japanese food. My colleague brought me here last Saturday and introduced me to their eccentric menu. We sent in our orders, and I found myself enjoying every bite of it. They definitely changed my taste for sushi. I was craving for more! It was truly a delightful experience.
06/29/2010Provided by Citysearch -
I love going here because it's very hard to find good fresh sushi in Atlanta. Their service is always impeccable and fast. I find myself going here before the dinner rush because there aren't a lot of people to disturb my dining experience. Good value for my money.
06/23/2010Provided by Citysearch -
I have been disappointed from these types of places in the past but this place does not disappoint. Plenty of parking and plenty of room inside. I did get there early @ 5:30 because of a 5 YO guest. They feed you a lot and quick. I'm a fast eater and the food was there before I was done. Great chief had the kid entertained. My drink glass was always full too. For $100 the 3 of us ate pretty well. The bar looked like a good place to chill after work too.
05/13/2010Provided by Citysearch -
I just love hibachi. And this is the best I have had in a while. Everything is delicious and I always leave so full I almost can't walk. It is nice to get a whole table of people together for the experience but the food is so good you would even enjoy it alone!
04/16/2010Provided by Citysearch -
I love this place! Every time I go in, I feel more than welcomed, unlike many sushi restaurants where you are either shoved into a tiny corner, forced to listen to obnoxious techno from 1998, or treated like some dumb american who can't possibly know anything about sushi. The service is always great, and when it's not as crowded, the owner/manager checks up on you regularly to make sure you are having a wonderful dining experience. I always do, even when it is a little busier. I noticed that some reviews complained about the wait, which I've never experienced. The tables are spaced with plenty of room, so even if it is crowded, you still get an intimate experience with whoever you're dining with. Not only is the environment and service fantastic, but the food is top notch. First of all, It's reasonably priced (unlike MF Sushibar...the MF must stand for ""mother f***er! I just got robbed""). Obviously you're gonna pay a little more than Rusan's, but the quality is worth much more. Here, I can try many different types of fishes without worrying about the freshness or quality, which is what I look for in a sushi restaurant. Sure, you can get a decent california roll at Rusan's, but how many times have you eaten that? I could get the same thing at Publix. Anyways, if you haven't tried Nakato sushi yet, then you've been depriving yourself of one of the best sushi places in Atlanta. TRY IT!
03/08/2010Provided by Citysearch -
A place to relax and let the food roll out of the kitchen and into your stomach while enjoying yourself with great friends. I've had great service. The first time I went to Nakato, I tested the server by asking them for an authentic meal. I didn't want the usual sushi rolls and some edamame to start. He coursed my meal as they do in Japan. The presentation was excellent and love their plates too. We also tried a couple of their different sakes and I really can't ever go back to house sake they serve at other restaurants ever again.
In the summer time, it's great to get out to their patio viewing their Japanese garden. When it's cold, the shabu-shabu and yosenabe (hot pot) are excellent. The fish is always fresh and I can't get enough of the different Japanese mushrooms (I get different dishes with different mushrooms every time I go). Everyone should try the gindara and I also like to end my meals with the soba noodles then for a twist, the favorite amongst all my friends--green tea creme brulee if I've remembered to make room for it. I wish they had lunch hours so I could try to make time to go more often since my office isn't far away.
03/07/2010Provided by Citysearch -
While on a Saturday trip to the bustling Atlanta my friends and I had a craving for Asian cuisine. Discussing back and forth between Ty, Chinese, or Japanese we decide on Nakato Japanese Restaurant. Getting there before the “Dinner Rush” we ask approximate wait time to be seated. None of us having ever been before; being from out of town we are informed that there are two types of seating, and two different menus for each area. Not offered menus to look at we are told by the hostess Hibachi food is only served on the Hibachi grill seating side. Selecting that as our section of choice we are told 15 to 20 minutes would be the wait time. Everyone in our party in agreement to the more then reasonable wait time we give the name of our party and move to the seating area inside near the bar.
We wait 30 minutes decide to get some drinks to make the time pass and one of our party goes to check that they know our party is waiting. Told they are aware and we will be seated shortly we contently pass another 30 minutes talking and laughing. Over that time the restaurant steadily becomes bustling with patrons leaving, as well as, new customers arriving at their reserved times. When other parties arriving afterwards, without reservations begin being seated we chalk it up to party size that they need to fill all the seats around the grill. Convinced though there must be some mistake at the 1 hour and 30 minute mark we make our way, yet again, to the hostess area. The foyer is packed and peeking over the shoulders and through the arms I give the name and ask how much longer. I was told 10 to 15 more minutes they would come and get us. Relaying the message to my now ravenous friends they express their concern with the integrity of the information being provided.
Looking for support from other patrons who appeared to be passed over as well we ask about reservations and what they had been told in wait time. Discovering that even with a reservation there were other groups not being seated and waiting for close to an hour. Puzzled by this we observed other customers walking right in and be seated immediately during the last good faith 15 minute wait. Approaching the hostess, yet again, to make our final inquiry/stand about the wait times and other customers clearly being shown preferential treatment we were met with the following. “Those customers are VIP.” and “Those customers are friends with the Manager.” Then when asked why they had not been honest and upfront in the beginning or any of the other times asked, her reply was, “That’s why we don’t give wait times.” Other customers hearing this having observed our plight and witness preferential treatment, and quoted wait times made their exit with us. This of course does not even account for the customers with Reservations who gave up due to the commitment made not being honored.
I do not recommend the Nakato Japanese Restaurant in Atlanta, Georgia to anyone. I owe this experience to poor customer service, and the management/hostess forgetting who their true customer is. The daily droves off the street or travelers from out of town who have heard it was nice, not the “VIP” who will patron, if lucky, once a month.