Machu Picchu Restaurant

Better spend your money somewhere else with great customer service (not after your money) and good foods at reasonable prices unless you want shockingly rude customer service, overpriced ordinary foods, and pushy waitress (who claimed as manager but possible owner) to find ways looking after herself to make you spend more (tell you to order more)! I was expecting great customer service from this Peruvian Restaurant on Mother’s Day but turned out the worst dining experience in many years. We (7 people) spent over $100 on foods that looked and tasted ordinary (average $15 per plate). Waitress (manager or owner) dying to sell you more foods by saying you should order another plate since they look good, ordered wine per her recommendation that tasted unpleasant, criticized customer for not order other drinks (higher margin) – she said “come on” when I ordered hot tea. We ordered a soup that was big and could serve to 4 people. My girlfriend’s sister requested 3 empty bowls so that other people could try but the waitress (manager or owner) told the waiter did not give us bowls (she want us to order more). My girlfriend asked the waitress (manager or owner) again very nicely to request 3 empty bowls and was told that “we had no bowls” which I found hard to believe that a restaurant had no bowls to serve foods! I was upset and finally spoke up to request empty bowls or drinking cups from her one last time. She replied with the same answer and said that “why would you want to put soup in drinking cups”. I immediately stood up and asked for checkout as well as voicing my complaint to the waiter by the counter that this was not common sense and unreasonable to refuse to give empty bowls / cups (basic customer service) for customers especially we were spending over $100! I asked for the owner name and was told “Rosa” by the waiter. We later found out that the waitress name was Rosa but she declined. She told the waiter in front of me that I got attitude while I was checking out and talked trash (why would your daughter pick this guy) behind my back to my girlfriend’s mother after I left the restaurant. This is an unbelievable experience and stay away from this restaurant that only look after their bottom line (money) and not for customers.