5495 Old National Hwy, Atlanta, GA 30349
Kool Smiles has not yet specified accepted insurance plans.
Additional Specialties: All Ages, General Practice, Family Practitioner, Family Dentistry
5495 Old National Hwy
Atlanta, GA 30349
Specialties: All Ages, General Practice, Family Practitioner, Family Dentistry
By Appointment Only: Yes
I love all the dentist's that are there my daughter is a hell raiser at times but they took care of her and made sure she had her teeth taken out without harming herself. Her main doctor that o prefer is Dr.Muigai. He is straight to the point and i can tell through his slight confusing smile at times he generally care about the children he is himself not trying to fake it because he need a job. He is professional kind with my daughter and i hope that he can be the dentist that all of my kids get to see. He has plenty patience as well on top of all of that. He had to strap my daughter down to the little stray jacket bed and i preferred it because she would have hurt herself if he didnt and i thank him for that. I came on a second visit to get my daughter next tooth pulled and i didn't see him though i saw another dentist. Her name is Dr.Phillips she was very professional as well kind gentle but nervous it seemed like because as i said before my daughter is a hand full she was kicking,screaming,and if my daughter could curse she would have been cursing her out. I did like her as a dentist but i do not wish to see her again for my daughter babygirl because my youngest daughter do too much and i do not believe that Dr.Phillips is equipped for handeling children who are afrain and dont trust the dentist. She refused me when i asked for my daughter to be put into the stray jacket bed only because she do not prefer to use it. Which i actually totally understand completely the fear it can bring on children and her image in the child eyes. As a parent i have learned that the first thing that comes first is my children safety and as a doctor she should have also been able to preform on my daughter with the safety involved first. Eventually she had to put it on because the nurse and the other doctor couldn't hold her down alone, or with my help as well. Fear is a powerful thing and that day my daughter fear brought some strenght out of her.Nurse Kim i love her!
My kids have been coming to this location for years and each time they come the level of care/ professionalism is amazing!!!!!! I love Shunda, Kim, Kerri , Amy,Shon and Angela! They treat your kids as if they’re family! I would strongly recommend this location to ANYONE because the experience is going to be nothing but Awesome!
I took my son for the first time today and it went great. He has autism and Ms.Takeyla did very well with him and so was Ms.gray they all treated us very well. And the front desk staff Ms. Rashunda, Kerri & Q were great they kept me laughing and we're very engaging & helpful.
Awesome, Awesome Staff. I had an appt. that I rescheduled for 10 am today for my 4 year son. Yet, when I arrived they said they did not have it. I was instantly worried n a bit frustrated. That was all set aside quickly. The young lady @the desk within a few moments had Dr. Muigai Shannon up to speak to me. Few seconds later he said he could see my son. I WAS SO RELIEVED! It was a loose tooth @ the bottom with the next tooth piercing through his gums. My wait was 15 minutes which was awesome! We were in and out within 45 minutes! MY SON'S 1ST TOOTH PULLED AND ABSOLUTELY NO CRYING! I HAD TO WRITE THIS FOR A JOB PERFECTLY EXECUTED! KOOL SMILES ON OLD NAT!
Kool Smiles in college park is the dentist for your child. My daughter have been going there for 4 years now. Today she had 2 extractions that went very very well. Special thanks to Dr.Brown, Ms.Kim, And Ms.Cressada. You guys always make my daughter so calm and comfortable. Thanks so so much. See you guys next visit. You Rock.
I as a parent would never recommend this place unless you want to be played with like a child. Very short notice on information, joke too much, and inconsiderate of people's time. I asked for a manager after a back desk staff smart remarked me, and was told by another staff member the manager wasn't there when I had just seen her come out the office. Young stAff and don't trust them around my child! Poor Customer service and the kids play area was out of order but from the outside looking in nothing was wrong with it.
My experiences at this location are usually decent, but this time it was not the same. They scheduled me for the wrong appointment. I got there at 12:54 and my appt. was at 1pm. I didn't get scene until about 2:45. Then I didn't leave until almost 4pm. The only reason I am satisfied is because the lead was able to get me seen due to their scheduling mistake.
This location is filthy. The carpet is very nasty. It smells as soon as you hit the door. I hate for my child to play in the play area because he has to take his shoes off on that nasty carpet. The staff is rude and unprofessional. We had an 11:15 appointment and didn't leave until almost 2pm, just for a cleaning!
My experience with this Kool Smiles office was awesome, everyone were so polite and professional. My grandson is very afraid of going to the dentist but the care they gave him while at Kool Smiles made him feel comfortable enough to trust them and also gave me relief and comfort that I could trust them with my child. I highly recommend this location.
Will never go here again. Went for a toothache. Wouldn't do xrays because i have thyroid disease said need an ok from my doctor which never in my life have i heard of. Dr picked my tooth i said that hurt n she says ok ima call u in pain meds. So i go to leave they hand me a paper for my doc to fill out didnt give me no other instructions. So i leave they call and say ima need u to come back i got to fill something out for ur doc. Remind u tooth still hurting. So i go home go to sleep wake up call pharnacy no pain pills. I the 800 number they say oh its because it hasto b approved by ur pcp b4 she can send it over. It was a big waste of time n currently still in pain.
When I look for a Dentist for my children I look for a place that is not there for a paycheck but concerned for my children and their future. That is the prime example of what this place is. 2 of my children have health issues and before they would even touch them they wanted them to see and get clearance from their doctor. How great is that!!! AWESOME! They explained to me that they were concerned for their health and future and did not want to X-ray their neck area unless it was okay by their physician. (Because they had no Thyroid) Then they gave the kids a bag of goodies. I thought that was very generous and kind. The front desk was very polite and the place is clean and they have a play area for the kids. I recommend this place. Cordale was very professional and cared for my children. He loves his job and he expressed that and he can work with kids really well as well. Very kid friendly. Excellent Place!