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Hours

Regular Hours

Extra Phones

Phone: (404) 835-7433

Fax: (404) 874-0798

Price Range
$
Neighborhoods
Downtown Atlanta, SoNo
AKA

Gladys Knight's Signature Chicken & Waffles

Gladys Knights Chicken And Waffle

Gladys Knight's Chicken & Waffles Concepts

Categories
Coffee Shops, Delicatessens, American Restaurants, Family Style Restaurants, Caterers, Breakfast, Brunch & Lunch Restaurants, Restaurants
Other Information

Good for Kids: Yes

Cuisines: Deli, Caterers, American, Family Style, Cafeterias, Breakfast, Brunch & Lunch

Price Range : Below Average

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Reviews

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Mindy S.

12/29/2016

Overall

While the chicken was banging this was THE WORST experience ever!!! Horrible service, bathrooms were disgusting, had to get our own condiments from the server station, orders were wrong, bill was wrong and the manager acted like he had no clue what was going on. Stay far far away from this place!!!!!

Do you think Gladys knows??

Chinasa O.

11/13/2016

Overall
Atmosphere
Food
Service

I have always heard great things about this place so I was so excited to go! I was let down unfortunately. I got the shrimp and grits and it was awful. The shrimp was over cooked and chewy, the grits were very bland and the presentation was just terrible. My friends ordered the chicken and waffles and they said the chicken was "okay" but overall we were not impressed.

Verdelle T.

09/10/2014

Overall

The last two times I went and had the Chicken a side and Waffles , I must Say, for the money they charged it was not worth it! First of all "I could've sworn the Waffles were not homemade, and tasted like sponge!" the chicken was just ok, and wasnt seasoned like I remembered it was the first time we went there. The Veggies were Excellent!! I love Gladys Knight and since my grandaughter wants to go there (she's nvr been), I plan to take her... We always go to the one @ Stonecrest Mall In Atlanta

tloliver79

10/12/2011

Provided by Citysearch - 
Overall
Wonderful Atmosphere and Menu Choices

Looking for reasonable priced soul food... this is the place. I enjoyed the smothered chicken with fried corn and collard greens. Service and food arrived within minutes...good but unfortunately my food was lukewarm and since I was seated under a fan, my food became cold fast. Fried Green Tomatoes was great and came out HOT! Determined to give it a fair chance, I took the Midnight Train (4 chx wings and a waffle) home. Was great reheated :)

lampkin

05/12/2011

Provided by Citysearch - 
Overall
Ghetto!

This place is a DUMP! Costs $7 to park for mediocre and the staff was odd. Paid to park, doors open and lot full to find out they weren't open. While travelling through Atlanta it was important for one of us to experience it and I was on the fence. After the ""awh"" response and a walk to the door neither of us want to return. All the reviews say the food is without flavor so I consider that the hostess did us a favor.

scottypinthemix

12/19/2010

Provided by Citysearch - 
Overall
I wish I could review this place

I have tried for the last two weekends to go and eat here, but it's never actually open during the posted hours.
I'm over it

ami78

07/12/2010

Provided by Citysearch - 
Overall
Great service

I am a picky eater and I am not that easy to please when it comes to food. Well, this restaurant did offer some good food, but I was not delighted nor impressed. The chicken was a bit dry. The service though was fantastic and the service crew was courteous in answering all of my questions pertaining to the food preparation.

JeffMarch

06/06/2010

Provided by Citysearch - 
Overall
Not Atlantas best!

I came here hoping to get some of Atlantas best fried chicken and was very dissapointed. First, the chicken arrived after ordering it in only 3 minutes. The restaurant was not horribly busy but it was the first clue it was not cooked to order. The chicken was rubbery and the crust was not crispy at all. I inquired if it was held under a lamp and was told no, on a steam table! The waiter brought another order that was supposed to be fresher but was no different. Also the restaurant does not carry vinegar for the greens or butter for the corn bread rolls. I was very surprised here as well billing itself as a traditional southern soul food restaurant. I htink the success of this place is based solely on the namesake.

Erica315

10/06/2009

Provided by Citysearch - 
Overall
Good Atmosphere and Fabulous Food!!

I was visitng a friend who lives in Atlanta and she has heard of this place. We decided to try it out. It was beyond anything I have ever eaten!! This food was so good that my mouth is watering now just thinking about it. We ate there for my 33rd birthday!! Wow what a suprise! The food was AWESOME!! Our watier was just as good. He was very attentive and comical! This was the best meal I have ever eaten. I will return to Atlanta only to take my family to this food estabilishment that should be called love....

LBCandy

09/29/2009

Provided by Citysearch - 
Overall
Fried Chicken!!

I'm from San Francisco, and came to town wanting some good southern fried chicken. A friend of mine took me here last night and I can't stop thinking about it. Best fried chicken I have ever had ( and I've eaten a LOT of fried chicken in my life). greasy goodness.

brownstone01

07/10/2009

Provided by Citysearch - 
Overall
I was very disappointed

In mid May of this year myself, a lady friend of mine was vistiing my male friend in GA and my man announced he was taking up to the Glady's Night restaurant, i was so excited.

Once we entered the restaurant we were immediately displeased because the employees that greeted up were what appeared to be teenagers and just standing arround and decided to seat us. once we gave our orders and were seated my lady friend was served and my meal came out in portions( not all at one time) and my male friend had to wait an additional 10minutes for his.

we asked the young waitress why this was and she said they didn't have a ""runner"" not sure what a runner does but ok. Than once our meal was all served the greens were over cooked all veggies were ! The salmon dry and over cooked and my male partner had the fried chicken and gravy and his was so overloaded with gravy he could not even taste the meat. (he was embarrassed because he bragged good things)

Needles to say no one ate their meal instead of complaining. Not to metions as we looked around at all the empty tables there was quite a bit of food remaing on others plates as much.

My friend paid for the meal (over 60.00)and we left. This was the talk of our whole trip since this was the very disappointing to us all. I would really like to try to eat at the restaurant again but not if the food is this bad again and only if it is the one downtown restaurant.

I had told my friend this but he indicated he would never go back and he llives in GA.(i felt bad for him since he still paid for it)

I do plan to visit GA again soon, but not sure if i will be going to the restaurant. I sure hope that this is truely not how the food taste and i hope the service is not always this poor. I personally feel this is a embarrassment to a legend with a good reputation.

I love Gladys Night and her music but this was a big disappointment to all of us.

Sincerely,
brownstone01

peachesalexander

05/19/2009

Provided by Citysearch - 
Overall
My Father In-Law Called From Tampa, Florida

My father in- law "" Robert Alexander"", called me from Tampa, Florida and asked me had I ever eaten at Gladys Knight and Ron Winans Chicken and Waffles? I have lived in Atlanta since April 1993 and I had never Heard of this Restaurant. Trust me when I say, I cried when l entered into the doors of the Restaurant and beheld ""The Hand of God at Work in a body of people that was considered ""The least of these thy brother"". I Pray that Mr. Shanga Hankerson don't allow the Blind at Heart to cast a dark cloud over his Silver Lining. Jealousy is cruel! O' But the Glory of God Blessing Gladys Knight to birth a dreamer, ""Mr. Shanga Hankerson"", The Joseph of our day! Thanks to my father in-law Mr. Robert Alexander of Tampa, Florida I now have a Place to eat eat eat and Enjoy Every Bite of the Hand of God working through a dreamer, ""Mr. Shanga Hankerson"". Peace to the Entire Staff!

cb511

05/11/2009

Provided by Citysearch - 
Overall
Great

it is a nice family atmosphere a place where you can bring family or go on a date. It's a great place and the food is good.

DWhite

05/07/2009

Provided by Citysearch - 
Overall
Hope this does not happen to you

I have never been there but I am sure they must have good food because someone stole my credit card and ate $54.02 worth of food there.

faibae

03/23/2009

Provided by Citysearch - 
Overall
Long on wait...short on service

I went to this restaurant on March 21. I was really excited because I had some out of town guests. The downside is that I had my 2 year old daughter. Prior ro arriving, I asked whether children were welcomed and how long the wait was. They said yes and 45 minutes. I arrived at the restaurant 10 minutes later. I was quoted a wait time of 1:15. Almost 2 hours later we were seated. They had to divide out large party into two different tables. But let me add that although there were probably 6 more parties standing outside, waiting to be seated, there were at least 3 tables that were only partially cleared and no employee seemed to be in any hurry to clear them.

Fast forward....we were seated at two separate tables. The restaurant has a policy of mandatory 18% gratuity in parties of 5 or more. We argued that this policy shouldnt apply to us because there were only four of us at each table. The mgmt disagreed. I informed the mgr that it would probably please his customers if he would quickly resolve our dispute so I could take my now screaming child out of the restaurant and stop disturbing his other patrons with her crying. He said that the screaming child was no problem and that he wasnt worried about the other customers.

I told him that he should be worried about the other customers, people dont pay good money to eat with a screaming child. I eneded up just leaving my friends to resolve the dispute.

The dispute was this... why must we pay a 18% gratutity for 10% gratuity service. The food (greens and mac and cheese was cold) we sent it back and he returned eventually but it was still cold. My chicken and waffles were pipping hot but the wings werent well seasoned. Also...what chickens did those HUGE wings come from? Those things were gigantic.

My daughter never received the refill on her lemonade.

Honestly, I was going to leave a 20% tip, just because I have a good job and I like to spread the wealth...but why should we be forced to leave 18% for subpar food and service?

Even mgmt let the idea of good customer sercice evade them.

I seriously can not in good conscience recommend this restaurant.

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