Global Imports BMW
500 Interstate North Pkwy SE, Atlanta, GA 30339
Phone: (770) 951-1119
TollFree: (800) 263-0137
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The service department is poorly managed. Everything takes long in this dealership. Long hold time on the phone, long on site wait to talk to an advisor, long line to get a loaner car, long wait time for parts department. Not sure if it is the staff or the way they are setup. I regret even a simple oil change.
Excellent service and attention. Prices are high but comparable to other reputable automotive repair companies.
We just bought 2 new Minis from you. Neil Woods IS the reason we keep buying from Global. Neither of us (my wife and I) can imagine buying a car from anyone else. Just the right mix of business, professionalism and fun, Neil makes you come away feeling like the whole process of buying a car is enjoyable and you are getting high value for you money. He listens, knows his customer and knows his product. We have a lot of confidence in him. If you guys want to keep us coming back, keep this guy around.
05/08/2012Provided by Citysearch -
I have NEVER had a good experience buying a car -- until my experience with Global Imports. I can't figure out how Pete Drexler could be so responsive to me with so many other clients needing his attention, but he was the key to making me feel comfortable with the process and decision. Even after the sale, he kept up with what I needed. I was late getting to the dealership to finalize the paperwork, but the Finance guy stayed late to accommodate me - and he didn't rush me. What a difference a dealership makes! I never cared about owning a BMW, but when I saw how much my husband loved his new car and how responsive Pete was to his needs, I decided to look at what BMW had for me. I had no intention of buying a new car this year. Then I met Pete and took a test drive, and a week later I drove my new car home. Global Imports is the poster company for caring, cordial, and competent customer service.
05/01/2012Provided by Citysearch -
The purchase of my new 2011 335i sedan was one of the easiest buying experiences I've had. Rob Z. was an exceptional sales consultant and met my needs exactly. I utilized the online vehicle inventory on the Global Imports website to select the car before going to the dealership. Once I was arrived at the dealership from the start I felt welcomed and valued as a customer. It took a few days to make the decision to purchase and along the way Rob was communicative, proactive, and accommodating of any needs I had. Even after I made the purchase, Rob, and others I worked with at the dealership, made sure that everything was as I expected. It was truly a great buying experience and I will continue to use Global as my primary dealership and recommend anyone interested in a BMW to Global for their future purchases.
02/17/2012Provided by Citysearch -
Our experience at Global was perfect; we couldn't ask for anything more in buying a car our salesman, Scott Rismiller, was just ideal very attentive and professional we were very impressed. We rate both our salesman, Scott Rismiller, and over all experience a 10.