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Alterra Pest Control

Map & Directions
(239 Reviews)

3715 Northcrest Rd Ste 36, Atlanta, GA 30340

(770) 986-7378

CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
4
YEARS
IN BUSINESS
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Alterra's mission is to responsibly protect your family and the environment. We believe we dont just kill bugs, but that we make life easier, homes safer, and businesses more productive.

General Info
Alterra is the SMARTER approach to pest control, providing both residential and commercial pest services. Alterra provides solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods. Alterra is the fastest-growing pest control company in North America and currently services more than 650 cities across the nation. For further information, view Alterra's website at www.alterrapest.com or call today to set up service!
Hours

Regular Hours

Sat - SunClosed

Services/Products
Pest Control Services, Environmentally Safe, Baiting Systems, Exclusions, Exterminating, Inspection Letters, Liquid Bait, Prevention Treatments, Spraying, Trapping
Payment method
visa, master card, amex, discover, check, cash
Associations
Member of EPA's Pesticide Environmental Stewardship Program, Nothing But Nets sponsor, PCT 100 Member
Categories
Pest Control Services-Commercial & Industrial, Pest Control Services
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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Aubrey L.
Edited: 02/09/2017
Overall

Aubrey L.
Marcus Heath and Bill Scott arrived right on time to do our initial service. They were both very polite and reviewed their procedures before they began. I'm super impressed with the professionalism and the thoroughness! Big WOW! for them both :)

Robert D.
Edited: 02/09/2017
Overall

Great product and program of pest control
great service provided by Audrey Malone and Pablo Barjas

Laini B.
Edited: 02/07/2017
Overall

Malon Fuller is the most professional, upbeat and knowledgeable pest control professional I have ever used! I am so pleased w/ the service I have receiving!
Laini B.

Constance H.

08/06/2016

Overall
Expertise
Professionalism
Promptness

UPDATE 8/6/16:

Posted this review on FB and got a response saying that someone would contact me from the local office. It's not been a week, still no call. SHOCKER. Please do not give any money to this company.

Original Review 7/30/16

This is a horrible company and I would NEVER recommend them to anyone. You want to hold someone to their contract, yet not hold up your end by simply providing good customer service??? Making a return phone call, actually showing up to an appt... I mean come on! This is customer service 101. Obviously your associates need better training!

Stephanie C.

05/04/2016

Overall
Expertise
Professionalism
Promptness
Stephanie C.

Kevin is great! Really love Alterra Pest Control! Great customer service for sure! Always on time and technician is very pleasant!

Baltazar S.

04/29/2016

Overall
Expertise
Professionalism
Promptness

Kevin arrived during the time planned and was professional. He serviced my home and listened to the areas I wanted treated. I like Alterra's marked truck and the uniform worn by their personnel.

Tim E.

12/16/2015

Overall

Kevin was our Service Pro yesterday afternoon. He was very kind, patient, and even came inside to get some very high up cobwebs for me. He definitely deserves a little something extra at the holidays.

Michelle A.

12/15/2015

Overall

Marco was very professional and thorough! My husband even liked the service! We give Marco & Alterra an A++

Betty C.

12/01/2015

Overall

Andre Lindsey was professional and did a great job on my service yesterday! Would highly recommend! Beatriz C

Melanie S.

10/16/2015

Overall

We just switched over to Alterra after using a different pest control company for years. I was so impressed by Marco Garcia, who came over to our house this last visit. He was thorough and genuinely cared if I had any questions or concerns.

Risa K.

10/12/2015

Overall

Bill Scott is our service tech, and he does a wonderful job...answers questions, and explains how the treatments work.

Katy G.

10/08/2015

Overall

Alterra has been doing our Pest Control Service for 1 year now and they do a great job. I appreciate that they go to great lengths to try to get every bug out. They've even crawled up on an extension ladder in my screened in porch get some wasp nests out of a very difficult crawl space outside the screen. The technician had to poke at it with a paper clip to reach it through the screen because it was unreachable from the outside. He spent a long time working at it but finally got the nests down and sprayed the area thoroughly. Unfortunately, I don't know that technician's name but he had a great attitude about doing a very difficult and nasty job. Lately, Malon Fuller has been doing our service. He is such a friendly, smiley guy and does a very thorough job treating our house and getting spiders, stink bugs etc. out. He is always happy with a great attitude. The company is always easy to get in touch with and easy to schedule when needed. I would definitely recommend Alterra to friends.

Stephen K.

10/08/2015

Overall

Alterra is new for us - and we're pleased with their professionalism, and how they're treated us - and treated the house! They do the exterior more than thoroughly, reaching how and low to terminate the bugs before they get inside. The one and only time we've had a problem inside we found a bug or two inside after a treatment - they came and treated the inside completely and we had no follow-up trouble. Kevin especially did an excellent job - a neat guy with a great attitude who knows his business. My wife and I especially liked how the Alterra folks first explained all the procedures and techniques used.

Jose M.

10/05/2015

Overall

Marco A. GARCIA did a thorough job spraying pesticides in my house. Completed the job in a timely manner.

Kaye T.

10/04/2015

Overall

Marco D. Garcia came to do our Pest Control and we were very pleased with the service. Will recommend to friends & family. Charles & Kaye T.

B K.

09/19/2015

Overall

Marco Garcia came out to treat our house for the 1st time. He was very respectful and helpful in explaining the treatment plan and what he was going to do for us that day. He spent quite a bit of time performing his activities and was very focused in keeping our pets safe and also in keeping our house clean. Marco did a great job and I would recommend him to others.

Pamela S.

08/31/2015

Overall

P. Savage

My sister referred me to Alterra when I recently moved to a new home. Doug Taylor came right on time (that in itself is amazing in the day of 4 hour windows). He was very sweet and patient with me and did a very thorough job. The price was very competitive.

Vikki H.

08/24/2015

Overall

Kyle Cherry was awesome and addressed every issue we had. He even took out a wasps nest for me in the eve of the house.....