African Hair Braiding
3263 Donald Lee Hollowell Pkwy NW, Atlanta, GA 30331
(404) 696-1020Add Hours
My experience at this shop wasn't good. After expressing to the girl how I wanted my hair braided, she still didn't do it the way I requested. After complaining to the girl and speaking to the owner, they still was not willing to do it over or give me my money back. ( They request the money halfway through the job). I was furious and have reported them to the Better Business Bureau and have told all my friends and associates not to patronize that business.
After driving by this establishment a few times, I decided to give them a try. After waiting about 30 minites I was led to a chair and two african ladies began to braid my hair. About five minutes into the job I told them both that I did not want my hair full even though I had brought three packs of hair for good measure. In about 4 1/2 hours, they were done. Even though I had expressed to them early on not to have my hair full, it still was. I told them to put it up in a ponytail. From what I could see, it looked nice. However, the next day when I took my hair down, I could really see how they did not braid past my hair, therefore making my copper colored hair really visible through the dark brown and light brown pony hair. I called the owner,Tida and told her I would be stopping by her shop to show her. I took down my hair for her to see it and she simply told me that there was nothing they would be willing to do because I would have needed to request that they braided past my hair up front. She stated that next time just tell them and they will do it. I told her that that should not be something you have to request, that it should be done anyway, that's just common sense . I informed her that she just lost a customer. Tida being the owner of a business had poor customer service skills as she did, not even try to address my concerns or rectify the problem. I would not recommend anyone to get their hair braided or anything else at TIDA HAIR BRAIDING.