As a professional newly entering the field of Social Services, I would say this company embodies unprofessionalism. I was referred to the agency through an associate. I never was able to go through the new hire process, but I was practically begged to start immediately. I was excited to get the opportunity to perform assessments. This was the training that I wanted so bad in order to get closer to my clinical license. First and foremost, I was communicating with the agency’s “do-boy” or marketing coordinator (I never knew his “professional” title.) I should have known it wasn’t right when he did not know the difference between a BSW and MSW. Nevertheless, I still had hopes in this position. I was able to complete five assessments before I could not continue the “working relationship” with LES. The first barrier was documentation. I am an excellent writer, but being that this was my first time conducting assessments; I had issues with writing treatment plans. I am a quick learner, therefore, I would not have taken no time to learn. I was told the head assessor would be available when I needed her in case I was stuck. That was a lie. When I started submitting the assessments back before the deadline, I was told to not to worry about deadlines. Since I was not certified to conduct an assessment, the head assessor would sign her name to my documentation in order for Medicaid to pay the agency for the new clients. That still was not a problem to me, because I did not want to be fully responbile in case Medicaid or any other insurance company did not want to pay. Plus, I knew in a matter of time, I would be able to sign my name to the assessments that I would complete. The next barrier was communication/professionalism. I’m guessing the head assessor and the marketing coordinator did not fully explain to the heads of the company what they told me about not adhering to the deadlines. I came to this conclusion after two incidents in which the president of LES was talking to the associate, who had referred me to LES, about my work ethics. I think at that point, I had reached my breaking point. I refuse to work with someone who goes outside the agency to talk about their employees. I was doing this agency a service, because they were so “money hungry” that they had too many referrals and not enough assessors to complete assessments. When I started to demand my check, which was only $525, I was given the run around. They wrote two checks that had to be returned because they had written the wrong name on it. Lastly, I had requested my documents that were submitted back and instead of telling me that they were unable to give it back, they had ignored my calls, texts, and emails. I’m happy that I had escaped before I was in too deep. I don’t want to be associated with an agency that the president sleeps with supervisors in order to get referrals; the marketing coordinator paying case managers to make referrals; and misinforming clients of services offered in order to make the client work with their company. Maybe this was just my experience, but it’s ridiculous that one have to go to such madness just to get experience in the field of social services.
2302 Parklake Dr NE, Suite 120Atlanta, GA 30345
From Business: Courage of Love Counseling Center, LLC is a private mental health and substance abuse practice located in Atlanta, GA and was founded by D’Antoinette Edwards MS, …