The manager and Donna were very helpful to set us services for my mother. They acted swiftly when we were in a bind and recommended a caregiver who turned out to be very reliable.
My family used Longleaf for several weeks and they were AMAZING. We had an experience with another company that was unfavorable and Longleaf was able to come out quickly and help us in a dire and emotional crisis. When a loved one gets a terminal diagnosis, things change in an instant. Pam and the Nurses and caregivers at Longleaf were skilled and compassionate and were able to provide the tender and experienced care we needed. I strongly recommend them and thank them all once again..Deborah
After a terrible experience with Weinstein Hospice, a friend who runs a senior program at Wesley Woods suggested that I call Halcyon Hospice. We explained about our trauma with Weinstein Hospice. They came immediately. Our nurse was amazing. (Renee) . She was caring and warm, and so respectful of Dad's caregiver who was dad's life anchor -- and who was judged so horribly by Weinstein Hospice. Renee consulted with him every step of the way, acknowledging that he was the one who really knew Dad the best. Halcyon Hospice was so attentive. They were everything that one hopes for in hospice care. Unfortunately we only had two days of their wonderful care before Dad transitioned. But i believe he felt relaxed enough with their care for him to finally slide out of his deteriorating body. Our wonderful nurse, who only knew Dad for two days, came to his memorial service. That is really something. I could not recommend Halcyon more. I am forever grateful.
I want to share my family's experiences with two different hospice programs in Atlanta, who we enlisted help from for our father who was suffering from serious Alzheimer's and inability to walk on his own. First i will state that we had a wonderful man who attended impeccably to him twenty four/seven out of love and devotion to him for three years. Weinstein Hospice came on the scene and the nurse insisted on examining my father without R by his side, which led to my father being very agitated. So much so that R had to come in and hold him down (which felt horrible to both of them!) while the nurse examined dad. When she walked out of the room, R said this was invasive and stripped Dad of dignity and he didn't like that. The nurse said, "This did not have to do with dignity." R's mother was there and felt like hitting her. She did not but she was sure to tell us. Weinstein Hospice came back the next day and again examined Dad, this time the nurse had him standing up. She witnessed what she believed was new bed sores on his back, which then Hospice called my family and told us that R was doing a terrible job. Their story was that in 24 hours, Dad got horrible bed sores in R's care and that we needed to either fire R and keep their services and if we did not agree to doing that, they would not work for us and help Dad. The choice was clear. Of course we were not going to fire R, who was Dad's most entrusted friend and soul kin, who kept him alive, in great care. R was obviously our blessing every day for years. We fired Weinstein Hospice. We had heard great things about them but they were the opposite for us. Matter of fact, I went to Dad's immediately after the call to inspect these sores they believed were new bedsores, to discover that these markings on Dad's body were from a time he slid on the bed in the middle of the night. He had them for a while and they were actually scabbing over. They were not bedsores. They were not new. And they were not a result of any poor care on R's part. They so happened to not check his back the day before so they hadn't noticed the marks, so they believed they were new. Shame on Weinstein Hospice for their wrong assessments, their invasive visits, and arrogant and wrong judgement calls and how bad this exchange felt to my family in need.
This is a terrible organization. They were one of two organizations that Northside Hospital in Cumming recommended. I chose Longleaf because I liked their sales rep, Pam. She seemed compassionate and came to see us immediately. I thought she was an example of the type of service we would expect to receive. Boy, was I ever wrong. The day my Mom came home, the nurse who met us seemed unprepared and almost afraid to touch my Mom. She was telling us what to do, but not demonstrating to us what needed to be done. As a grieving family with no medical background, we were left to fend for ourselves. The next morning, my Mom was in crisis, so I called the nurse assigned to us, but got her voicemail. I then called the 24-hour emergency number and they took my information and said that someone would call me within 20 minutes, if they didn't, then I should call them back. My Mom died the next day, it took 2 hours for them to send someone. STAY AWAY FROM THEM!!!
This is the worse hospice. We used them without checking others first. You wouldn't dream a hospice would give you poor service but that's what we got. They changed meds with my limited medical background recommendations. They acted put out when we would call. One lady called me a week after Mom passed to say an aide would be there that day to bathe my Mom. She apologized but that should have never happened. Pick another hospice. Stay away from this one
Beautiful People, great service, Will definitely recommend.
My mother entered into Longleaf Hospice due to a horrible terminal cancer diagnosis. We were told by her doctors that she would either strangle to death or the cancer would spread to her brain and put her in a coma. Unfortunately, it was her fate to strangle due to the tumor in her neck blocking her airway, but the nurses and chaplain at Longleaf kept her comfortable during her transition. Though it was hard to watch, the level of care and support offered by Longleaf was unmatched before, during, and after her death. Our chaplain, Bob, has been caring and supportive following mom’s transition. Longleaf is owned by Georgia Cancer Specialists, so they knew exactly how to handle mom’s illness and passing in comfort and care. I am so grateful to them.
If you are considering Americare Homecare to take care of you loved ones DON'T!!! Americare hires the most unprofessional CNA's you could find. The workers barely show up for their scheduled shifts, or they're 30 minutes late. The office makes up excuses for the workers being absent or tardy. They have a terrible turn around when it comes to aids . You may start out with one really good aid and end up having six different aids. The aids often discuss personal information about their other clients once they feel comfortable with you, and I do believe this is a violation of the hippa law. When you and your loved ones are in need of assistance you should feel at eased when you hire a home health company not under stress. I would not recommend this company to anyone sorry.
September 13,2011 Dear Ms. Evans, Thank you Comfort Keepers!!! My 90 year old mom is legally blind and lives in a senior citizen's residential community in Atlanta. For the past two plus years, Comfort Keepers has provided her with a daily CNA who has ensured that her life remains active and fulfIlled as well as providing her family with the peace of mind of knowing that her dignity, safety and quality of life is being protected. I have heard many "horror" stories from friends who have used other agencies for their elderly parents. I can honestly and thankfully say that Comfort Keepers has provided my mom with compassionate, attentive, reliable, competent caregivers. Ms. Evans, I attribute so much of our excellent experience to your personal involvement in vetting and matching caregiver personalities to be a great fit with my mom's sweet disposition and zest for life. In addition, you have provided ongoing monitoring and coaching for your caregivers to ensure a high, consistent quality of care. Ms. Evans, please feel free to use me and or my mom as a referral. At this stage in her life, there is nothing more important to me than ensuring the happiness of my mom, and thanks to you and your caregivers, that goal is being accomplished. ~~Fred Broder