6/20/2018 Spoke with Mallory ONCE, emailed her a couple of times... have yet to receive any feedback from her. I've been calling every day for two weeks. Have yet to receive a call back from anyone.UPDATE: 7/5 After numerous weeks, Tiffany Mallory finally answered my phone call.. Stated that the manager apparently said I haven't stayed in contact with Bloom At Buford.. HAHA!!!!!!! I've sent plenty of unanswered emails, work orders that were REMOVED off of my account and phone calls. Tiffany's feedback?? "What would you like me to do??" Gee, I don't know.. take initiative!? Make your customers happy?... This is absolutly the WORST company I have ever been involved with. If you're reading this: Stay away!!! Attached are some photos of my move in at Bloom at Buford.
The worst company in history. Try returning phone calls, emails or even getting a website that works. Or try having manners. You guys make the world seem like a terrible place
I just wanted to share a quick note and let you know that you guys do a really good job. I’m glad I decided to work with you. It’s really great how easy it is to effectively communicate with you at any given moment. I never have any problem at all. Your service, professionalism, and advice is second to none. Thanks, guys!”
Extremely overpriced! Lease might as well be signed in blood, due to the fact that it requires you to literally DIE to get out of it early. First day of moving in, hallways smelled like weed, only to later smell like dog? piss. Elevators are always broken, trash receptacles are always overflowing. Had to pay a stiff fine for each trash bag that had to be left near an overflowing bin. Access to the pool area for everyone was denied regularly due to students having 'unauthorized' parties. Apartments are regularly inspected and/or maintained without prior notice. Management and staff are incompetent and thrive on charging penalties and fees for every infraction, including their own mistakes. Crime is rampant in and around the property including: theft, armed robbery, armed home invasion, assault, drug dealing and vagrancy. Security is a joke. Parking is expensive and is often full even for paying residents. The pay parking lot across the street is closely monitored and you WILL get booted if you go even one minute past your allotted time. Don't be fooled by the pictures on the website, if you're any ethnicity but BLACK, you WILL be the minority here and treated accordingly.
I personally am not impressed by claims of what companies claim... But these guys deliver! Period Point Blank!!!Oryan, Jim and John get the job done if you want superior service trade lines that not only post but make a difference in you options to get funding... These are your people. I'm blown away with the service they gave me. Above and beyond the call of duty... Jim, you are my savior. love you guys thank you so muchWooooo club 760!!!!!recommend 100%!
Great customer service and great job cleaning our tile and grout. Scheduling was quick and responsive, and the service from start to finish was professional and friendly. We also received a spot cleaner for our carpets!I will be using them again.
DO NOT BECOME A RESIDENT. frequent management changes, lease items vague- open to management how to enforce if at all. an example is some residents being asked/told to put mats under cars due to oil leaks but not others. they are renovating apartments and doing their best to get out ALL INCOME BASED RESIDENTS in the end increasing the rent by over 300+ dollars for new residents. have been a resident with since 2012 most definitely DO NOT BECOME A RESIDENT.
Rated them "Not the worst" because I'm sure there are others out there who are worse.Homeowner for nearly 3 years. Very unresponsive to questions. Although some employees are great (Kenea on the phone), they do not respond to questions about our subdivision in even close to a timely fashion; if they respond at all.We may drop them as our management agent because we (my neighbors and I) are SO dissatisfied with their customer service.As an example, they dinged me for non-compliance for leaving trash cans out when I don't even have any trash cans and then wanted me to dispute the issue with my Board of Directors. I question how well trained their "inspectors" are.
My car was towed to the Atlanta location and I was a little skeptical when I arrived to the location because the doors were locked so I knocked on the door really light just to see if someone would come to the door but then I noticed that the hours of operation are posted on the door so between 12pm and 1pm the building is closed for lunch. Someone opened the door and was very concerned as to wether I had walked there and I assured her that I had not while pointing to my vehicle. Her name is Veronica. From the door she was very compassionate and to even answer the door while being on her lunch break spoke volumes for me about her character. She then kindly advised me of everything that I needed to do to retrieve my items from my vehicle. She really cared about my well being because she reiterated to me that when I call the number that she provided to let them know that Veronica told me to call them. Well to sum it up, Veronica was very knowledgeable in her position and very professional. She made me feel really comfortable and not looked down upon considering why I was there. Thank you again Veronica for your professionalism and for your personalism. You made my day! Continue to be blessed:)
This is the worst rental property company I have ever dealt with. If you are considering renting a property that they manage, run for the hills. You have been warned.