The sales lady was very pleasant & accommodating & patient as i tried on several outfits until I found the perfect one.
I had to remove my accounts from this establishment. When you Open up accounts and are assured of an agreement made, and this branch cycles through their branch managers several times in a year. Your agreement made with the initial branch assistant manager becomes negated. When it comes to my money I'm very specific. Lesson learned don't take anybody's word get it on paper. Customer service does not involve the words, " there is nothing that I can do, there is nothing that I will do."
I love this credit union and this location. The service is always good and the people are always friendly. If you ever get an opportunity to join Navy Federal you need to jump on it because this is where your money should be. I have never had an issue with them over the phone or in person. I had an account with a bank along with this account , but I have canceled my bank account and moved everything over to this account . Best move ever!
Would give zero stars if possible. Not only ruined my pants, but still insisted on charging me. Terrible experience and staff completely unapologetic. Go to Norman's cleaners down the street instead.
Want to see and learn about the history of money this is the place to go. Lots of cool stuff to see. You even leave with a bag of shredded money as a souvenir!
they are flat out liars and crooks I would love to go into more details but if you could avoid them at all cost
Agent Jimmy Jones is extremely unprofessional. He has walked into my home on multiple occasions without my permission. His buyer has also trespassed on my property by peeping into my windows while I was home with guests. When I came home one evening, I noticed that all of the lights were on in my house. I do NOT leave the lights on before I leave my home. I was terrified to walk in my own home because I didn't know if someone was still in there. Later I found out that Mr Jones came into the home (because he just felt like it) without the proper authorization procedures. When I requested an apology, agent Jimmy Jones told me that he does not owe me anything. I will see to it that Mr Jones nor his buyer gets away with this. I've never experienced this level of disrespect. He does not care about the privacy of others and feels like he can walk into your home whenever he can. If I could give zero stars for a company that associates themselves with a man like him then I would!
This was a very bad experience for me and caused me a lot of unnecessary stress. Delays, and pushing back my closing by 3 extra days was unacceptable to me. Having to dig out my Birth Certificate 3 days before my scheduled closing to prove who I was to Wells Fargo, was the breaking point. You'd think after 20 years they would know who I was. I voiced my concerns to everyone at this office, and it didn't matter and no one cared. There were screw ups at the closing too. Closing amounts didn't match up and had to be researched. Then after my first loan payment amount changed 3 times. If you are considering using WFHM...Don't. The level of professionalism from this office could have been so much better. After 5 other closings, that went smoothly, I guess that's on me. WFHM Mortgage did not meet my expectations. Check out all the complaints on-line. ( I wish I had )One of the resolution specialists I spoke to suggested I use social media to express my dissatisfaction. P.A. Scott
This is a small bank with a national presence. We were lured to move to Ameris as they were reaching out in the local community. However, we are probably moving our nonprofit money to another bank due to lack of customer service. Ie) when we stood outside at 8:45 am until the bank opened, when they finally opened the doors just after 9 am, they acted disinterested in helping us. And they could not resolve online banking issues with smartphones. They merely handed us a phone number.
I love our local Wells Fargo branch. The people there are always so friendly and they carry foreign currency. And they give my dog treats at the checkout window, although I almost always use the ATM where you can put in 30 checks at once without even making up a deposit slip!