My girlfriend and I came here for lunch. We started off with the layered fried green tomtoes was accompanied by soft goat cheese, minced tomatoes, and topped with a sticky balsalmic glaze. I ordered the sweet potatoe tots and the burger of the month, breaded bison buffalo burger with buffalo sauce and blue cheese crumbles. Unaware that it was breaded, and not really thrilled with the breaded burger, I asked to send it back. Our server pleasantly had it replaced with the same dressed burger (w/o breading), which had the perfect amount of sauce and cheese. My girlfriend ordered the the turkey burger and crisp fries. The restaurant was fairly busy, but our food took a very long time to get to our tables (almost an hour). My sweet potatoe tots also seemed like they had been sitting out of the heat for a while, which made them somewhat soggy. Our server was extremely nice and the assisted general manager visited our table and later took my burger off my check, which I was not expecting. The restaurant is kid friendly, has a well stocked bar, can sit a large a small group and does offer WiFi. They offer gluten free, vegetarian, entrees, sandwiches, starters, salads, soups, and specially crafted milkshakes. menu items. Their burgers consist of bison, angus beef, ground chuck, chicken, fish, turkey, and vegetables.
I recently visited BLT for brunch and it was not the best experience. Our server was not in the best mood and seemed to be quite annoyed. The restaurant was pretty much empty as there was only 1 other table and they were already done with their meal. Although the restaurant was empty we waited 30 mins before our food arrived. Unfortunately my food was not hot at all. The BLT popover was served with home fries and what was supposed to be field greens but instead it was iceberg lettuce which was brown. I asked the server prior to ordering if the dish came with home fries and he said no which was the reason I ordered the hand cut fries which were $9 by the way. Once he brought the food to the table he said "oh yea your popover came with home fries...your welcome". I was stunned to say the least. I mentioned to him that he seems to have an attitude and he proceeded to say "that is just his personality". Considering the extravagant prices for brunch I expected service and food to be better.
I was over this location when I saw the sanitary solution pail with murky water and a discolored cleaning rag. The bucket was placed on the ground near the trash can. The attendant used the "sterile" solution. I was disgusted before due to the filthy tables, smelly and dirty patio. However, witnessing the lack of care and cleanliness is totally unacceptable. I adore most locations, but this bakery is the worst I've seen in the chain. The wait time is unusual, the food is lukewarm and frequently unfresh, and the staff seems unhappy. There's one particular lady who makes me smile. Her warmth and positivity is the single reason I'm giving this place 2 stars.
Being new to Atlanta I've been told of how great the Varsity was , but when I tried them it wasn't what I thought it would be. Now don't get me wrong the hot dogs weren't bad , but from the talk of the town.... I thought they would be better. I had a slaw dog and a chili dog. The chili dog was a little over priced if you asked me . The team moved the line quickly, but I wouldn't say that they gave me Chick-fil-a type customer service ( best customer service at a fast food restaurant). I hear that back in the day it was better ,so try it for yourself and then you be the judge.
The Varsity has been around for a long time and is an iconic restaurant in Atlanta. The orange drink and orange frosty are both great classics. I like the hot dogs and fries myself to eat. They also have an ice cream bar with tasty ice cream. The service is exceptionally fast; they have perfected the art of moving people quickly through the line so you never wait more than 2 minutes even when crowded. The various rooms have televisions playing: some news, some sports, etc which is a nice touch.
I called Jimmy Johns on Friday afternoon 5/9/2014, and placed an order around 5:20 pm., they're usually very quick with their delivery. I called back around 6:00 pm to check the status of my order, and was told that someone canceled my order around 5:25 pm. The manager tried to give me a song and dance excuse and he couldn't explain how and why that happened. I highly doubt that I'll be calling them for anymore sandwiches. I think they really need more customer service training.
Blt is located in the W hotel and has great ambience. We popped in for brunch and were a bit disappointed overall. Its pretty pricy for brunch($9 for fries) and the dishes were just ok. The restaurant had one other table occupied and yey we waited more than 30 minutes for our entrée....which were Luke warm to cold. The waiter was also quite rude and even had the nerve to say that's just who he is. I prob won't return, definitely not worth the price.
As with all Cookout restaurants, the food is good and the price great. This one, which has only been open two months, started strong and hasn't stopped. Minimal mistakes. If any, they are handled immediately and to the advantage of the customer. Great customer service, great speed, great quality, and all this from day one. I go multiple times a week and will continue to do so. Don't overlook anything on the menu. Good job.
I live in the area i have been a customer for a while food is always good and customer service is always friendly by now the owner know me by name I even given her a nickname Ma. she love it! Great place to eat on a budget. whole wings are the bomb and honey hot is great, fish sandwich is my favorite or the burger combos nice portion of food. A clean place to stop by to grab some fresh fast food.
Swear the people know me here cause I go all the time. It's a great place to create your own salad or sandwich. Sometimes when you get a salad and they put to much dressing on it that causes the lettuce to get soggy but with creating your own you can tell them how much you want on. My absolute favorite is a chicken Caesar and I add eggs, cranraisins and sesame seeds.