Within the past three years of being a Kaiser customer, I have seen a complete nose dive in the service that they provide (outside of the doc apts.). If you require any other service over the phone or pharmacy prepared for unacceptable wait times and horrible customer service. It's a shame that a company is able to obtain exceptional Doctors, but anything else outside of that has shown a very noticeable decline....and they increase their rates annually by @ 20% annually. Obviously my company switched, thankfully. Worst healthcare insurance I have ever had the displeasure of using.
1755 The Exchange SE Ste 120Atlanta, GA 30339
From Business: Angel Private Duty Homecare provides quality care to individuals whom are unable to care for themselves. We here to assist our clients with daily activities. Our …
This is the worst insurance a person can buy. I thought they had paid for mammogram services back in 2012 per a supervisor. A year later I get a bill from a collection agency stating I owe them money. I disputed the charges in 2012 and thought the supervisor for Kaiser had taken care of this bill. It was a pain to deal with this company. Long waits on the phone to speak with representatives. I hope to never have to use them again.
Do not take any of your family members here - The staff is incredibly rude to family members and patients alike. It took an average of 30 -40 minutes for them to respond to the call button. They are dirty and will not be of help unless you demand it.