I had to remove my accounts from this establishment. When you Open up accounts and are assured of an agreement made, and this branch cycles through their branch managers several times in a year. Your agreement made with the initial branch assistant manager becomes negated. When it comes to my money I'm very specific. Lesson learned don't take anybody's word get it on paper. Customer service does not involve the words, " there is nothing that I can do, there is nothing that I will do."
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I love this credit union and this location. The service is always good and the people are always friendly. If you ever get an opportunity to join Navy Federal you need to jump on it because this is where your money should be. I have never had an issue with them over the phone or in person. I had an account with a bank along with this account , but I have canceled my bank account and moved everything over to this account . Best move ever!
Would give zero stars if possible. Not only ruined my pants, but still insisted on charging me. Terrible experience and staff completely unapologetic. Go to Norman's cleaners down the street instead.
Want to see and learn about the history of money this is the place to go. Lots of cool stuff to see. You even leave with a bag of shredded money as a souvenir!
they are flat out liars and crooks I would love to go into more details but if you could avoid them at all cost
This is a small bank with a national presence. We were lured to move to Ameris as they were reaching out in the local community. However, we are probably moving our nonprofit money to another bank due to lack of customer service. Ie) when we stood outside at 8:45 am until the bank opened, when they finally opened the doors just after 9 am, they acted disinterested in helping us. And they could not resolve online banking issues with smartphones. They merely handed us a phone number.
I love our local Wells Fargo branch. The people there are always so friendly and they carry foreign currency. And they give my dog treats at the checkout window, although I almost always use the ATM where you can put in 30 checks at once without even making up a deposit slip!
Been going here weekly for 14 years and have never had a problem. The sisters-in-law who run the counter are so friendly.
What can I say. If you banked at one bank thename you have banked at them all. Chase will give you a second chance if you messed over a bank in the past. They have arms and branches in many places. I approve.
Worst branch I have ever dealt with. The drive thru is beyond slow and the reps make you jump through hoops to make simple deposits. Tried to make a cash deposit into my spouses account with a completed deposit slip. They asked for my ID (no reason for this since I was making a small cash deposit with no withdrawals) after taking my ID they still refused to take the deposit. Tried to force me into opening a separate checking account of my own. NO WAY!!! Drove to another branch less than 5 miles away made the deposit quickly with ease and was not required to show ID by the way. The branch manager (Huang) and reps have implemented their own set of ridiculous rules that are meant to harass individuals and drive away business.