Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
201 Perimeter Center Pkwy NE Ste AAtlanta, GA 30346
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1333 Dunwoody Village PkwyAtlanta, GA 30338
From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
5855 Peachtree Industrial BlvdAtlanta, GA 30341
From Business: As a family owned and operated business, the Jim Ellis Automotive Group has been proudly serving the metro Atlanta area for more than 40 years. When we opened the…
4499 Roswell Rd NEAtlanta, GA 30342
From Business: Welcome to Charles Allen Shell. We have been proudly serving the Buckhead and Sandy Springs area since 1960 with a full-service gas station and auto repair shop. …
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Thank God for the internet! Information can be shared. Yes, they are friendly - until things go on their way...... I told the counter that I would like to have the complimentary 24 point inspection as a AAA member. (it comes with the membership). I told that I have a suspension issue, grinding noise from front driver side when turning, also wobbling when braking. (also a suspension issue, not brake rotor)) The receptionist printed out a $99 invoice/work order for me to sign. I questioned the amount ....The receptionist said " I have to pay my guys and your issue is complex.. You pay $99 and it will go towards the repair"........Me: " I am here for the complimentary check-up THAT INCLUDES CHECKING THE SUSPENSION TOO as per your website It is a mechanical issue and you do not need to run any diagnostic test for it. Do not tell me that it is complex. Once you find the problem we take it from there". With frustration on his face he printed another work order that showed that I do not own anything. They took the car and about 3 hours later he handed me a sheet with suggested repairs totaling $1035. Like: - STEERING FLUSH & FLUID * $90 - I did it on my own 10 days ago. - RADIATOR FLUSH AND FLUID *$120 - I did on my own 2 weeks ago - CHANGING AIR FILTER *$28 - I checked it 2 weeks ago, it was perfectly fine - WHEEL ALIGNMENT *$85 - It was aligned 6 weeks prior -FLUSHING BRAKE FLUID *$93 - my brake system is just fine - RADIATOR HOSE (& hose kit???) *$214 - They are fine but if I ever feel changing it I can get the parts at rockauto.com under $20 and change it in 20 minutes or less. Plus other absolutely unnecessary items. ============================================ I asked the rep: "did you guys find out the source of the grinding noise:.....Him: " the tech did not find anything. Will you get done any repair".....Me: "Thank you but no thank you sir. Nothing is needed done from your list". I started to drive the car the grinding noise was still there. I stopped and grabbed a screw driver. I put the screw driver trough the wheel opening all the way until it touched the dust shield next to the disc brake rotor. Then I made a strong push against the shield trying to push it inward. I got into the car and "voila" no more noise. I was able to figure it out and their tech did not!!! ( I have absolutely no background in car repairs) ============================================ It is nice to believe that AAA is there for you. They suppose to be the store front of AAA but they are a milking factory. I am not going to renew my AAA membership after this. If you are a lady ( and no experience in this field ) or a person not knowing much about cars BE VERY CAREFUL!!!. You will end with some very "VERY IMPORTANT" up-sell repairs (that you do not even need). If you question them about their practice they have very good "script answers" for every situation. They are old pros, you just can't win......... If you hope that their 10% AAA will make a difference.....it won't. They inflate their prices so much that even after the 10% is taken off, you will be still ripped off. I should have paid more attention to their negative reviews on other sites. Well, never again. I would rather hire a Craigslist mobile mechanic. I hope this helps someone.
I started going to Larry Johnson's Buckhead Auto Center over a couple of years ago when I was in graduate school and on a tight budget. I needed to find a mechanic who would not overcharge me, so I did my research and read reviews for different mechanics in Atlanta. My most recent experience only affirmed my high opinion of Larry and Buckhead Auto: A tree fell on my car (crazy, I know), and I drove it to the mechanic closest to my house for fear it would not make it any farther. That mechanic gave me a quote that was well outside of my budget. I called Buckhead Auto for advice, and they gave me a much more affordable quote. I got my vehicle to Buckhead Auto, although I got lost along the way as they have moved locations. Hiram stayed on the phone with me to direct me there, and he was kind enough to come stand on Peachtree Road and wave so I would see where the new shop location was. Josh, one of the mechanics, immediately came out to asses my car and speak with me about what had happened. I spoke with Larry on the phone a few days later, and he advised me that because of the high mileage on my car, how old it was, and the damage done by the tree, that I should consider getting a new car. He of course would be happy to fix my car if that is what I wanted, but he told me if I were his niece, he would advise me to get a newer, safer car. He answered my questions, offered advice, and kept my car there for a week and half while I thought out all of my options. He could have made a lot of money off of me by fixing my car, but instead he was honest. I followed his advice, and I traded in what was left of my old for a new car. Despite the time the spent assessing my vehicle and the time he spent advising me, Larry did not charge me for anything. I feel confident and safe in my new vehicle, and I am glad I already know what mechanic I will go to with it! Larry Buckhead Auto Center is not a place where you feel pampered or get to sit in a luxury waiting area, but it is a place where you will get the best rates and will be treated with honesty. If you want an honest mechanic, go here!
I have had numerous services done at this Pep Boys location and have had nothing but an amazing experience. Although I often visit Pep Boys for routine oil changes, I've also taken both a Toyota Carolla and Infiniti there for some major service work. My Carolla was leaking oil pretty badly and both the manager, Jose, and Paul, explained (in detail) what was causing the leak. I also had my Infiniti towed there after it had overheated. The next day I got a phone call about what was wrong; essentially I needed a new radiator coil. When I went in to pick up the car, they showed me the defective coil and explained why it needed to be repaired. I got a brief auto lesson and had every question thoroughly answered. Because the repair was pretty costly, they gave me a 10% off coupon which helped reduce the cost. Simply put: I highly recommend this place. The mechanics are always friendly and honest, and Jose goes out of his way to provide amazing customer service. Not knowing very much about cars, I appreciate that I can go to this Pep Boys and not have to worry about dishonest mechanics or repairs I don't need. Five stars.
When I met Ed for the first time I knew that this was finally a honest mechanic someone that I knew would be around for a very long time. Ed is knowledgeable, reputable, trustworthy, friendly and extremely NEAT!....Being a single woman and only knowing a little about cars, it is very hard to trust anyone these days. I have had mechanics test my knowledge and try to take advantage thinking I don't know anything just because...But Ed was not like that what he quoted me on the phone was what he charged, even offered to go get the parts for me and also did FOLLOW-UP calls like a doctors office, I have never had that kind of treatment before. I haven't had any problems with my car. He was very responsive, and showed up exactly when he said he would. Ed even looked at another car of mine that I am not ready to get fixed right now, but looked at the car for me anyway and told me exactly what I need to get the car back on the rode and believe me when I am ready he will be the one I will call...I HIGHY recommend ED...he is the one. Sonia Collier
I needed an upper oxygen sensor for my Nissan Altima. Mr. Cunningham explained what an oxygen sensor was and fixed it. After starting the car it would barely move. He found that several things could be causing it. He explained the possible causes, until he found out the one that was causing the problem and fixed it. I thought I needed a tune-up, but I needed an oil change and oil filter. During the oil change, he noticed that I need a gasket for for my transmission pan. When he rotated the tires, he noticed a studs had been damaged and I need a new one and a lug nut for it. Overall, I’d Say that Mr. Cunningham is a great mechanic for the simple reason that: He loves what he does, he’s good at it, and he wants his customers to know what he's doing to their vehicles. His prices are really reasonable too. Will I utilize his services again, ABSOLUTELY! Will I recommend him to others? YES! I already have. Thanks Mr. C. Margaret M. Atlanta, GA
The fender/front bumper of my Accord Crosstour was damaged in an accident. I took my vehicle to three collision repairs centers for estimates and decided on Classic Collision because they came highly recommended to me. I was very impressed with the General Manager. He constantly kept me in the loop about what was going on with my car and he was always available. During such a stressful time, I never once felt uneasy about the work that was being perfomed or the expertise of their staff. He guaranteed that if I was not happy, he'd personally ensure everything was done over to my satisfaction. Now that's service! Everyone at Classic Collision was so nice and showed a level of professionalism and customer service that was very refreshing. After completion of the repairs, my vehicle looked like it had never been in an accident. I highly recommend Classic Collision and would not hesitate to use them again.
I normally come here to get my car service and have a great experience, but not on my last visit. I dropped in at about 45 mins to close to get my oil changed. The gentle at the counter advised me that it was to late to get it the service done. This was shocking because I come around this time every time I come in. When he saw the disappointment in my face he asked me to come in the morning. This isn't an option because I work in the morning . I advised him that if it's to late today then it will be to late every day because I get off work at 5pm everyday. He gave me no other option and didn't seem to care that this meant I was never coming back. I went right across the street and got my oil changed at a business that closed the same time they did . This business had no problem with helping me and I arrived there later than I did to Firestone.
I have been a car owner for over 30 years and have been to a lot of different service shops in my day including the dealers. I have never had such a pleasant surprise when I started using Wrights (as pleasant as getting your car fixed can) They where very professional and attentive to my problems, they called with a estimate before any repairs where done (the price was reasonable because I checked) I felt like they where completely honest with what they recommended and I was able to pick my car up same day and everything was fixed properly. Since I 1st visited them last year my whole fleet of cars (I have 3 children) have been in for service with the same reliable service every time. I thought I would write a review to let everyone know how much I appreciate there great service.
I was having a lot of issues with my car, I had already taken my car to another Auto Repair Shop who was basically taking my money and didn't fix the problem with my vehicle. S a very good friend referred me to Dresden Auto Repair because she said she had a great experience there dealing with the Manager Gerry who was very thorough and detail with making sure you get the best overall satisfaction. So I took my car there and she was right I had a great experience my car is running superb with no complaints and I can actually say I felt like I was in good hands there unlike my other experience at the previous auto repair where I was taken advantage of. So I WOULD HIGHLY RECOMMEND ANY OF MY FAMILY AND FRIENDS TO TAKE THEIR VEHICLES HERE YOU WILL NOT BE DISAPPOINTED!!!
I had a couple of dents in my car that needed repair so I dropped it off at Classic Collision of Sandy Springs. Their estimate and final cost were in line with the 3 other estimates that I received. They did quality work and finished it when they said they would. The associates here are friendly and the body shop is very clean and well run. There is Hertz attached to this location of Classic Collision which makes it very convenient to rent a car while yours is in the shop. The Hertz will give you the Classic Collision "special" rate.I'd recommend coming here to get body work done on your car. They met my expectations and I have no complaints.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.